Gainesville Chrysler Dodge Jeep RAM - Service Center

Phenix in the service department is absolutely amazing! Every time I’ve needed to come for maintenance she’s gone out of her way to make it work around my very busy surgical schedule. I turn over vehicles Every time I’ve needed to come for maintenance she’s gone out of her way to make it work around my very busy surgical schedule. I turn over vehicles very frequently for work and this is by far one of the best service departments in Gainesville. More

First time using service here following purchase of Jeep GC. Just an oil and filter change but work done well and quickly. Long wait for service though - I can normally get my truck booked in with the Chevy GC. Just an oil and filter change but work done well and quickly. Long wait for service though - I can normally get my truck booked in with the Chevy dealer in a day or two - had to wait a over a week here. Not a problem for scheduled service but would be an issue for repairs More

Nice and friendly until they get their money,, also they will say what they think you want to hear to get it. Once you give up the money, then it's a whole different situation. will say what they think you want to hear to get it. Once you give up the money, then it's a whole different situation. More

Service counter Ladies very nice and helpful. My sale's person came over and said hello and talked for a few minutes. Good job everyone My sale's person came over and said hello and talked for a few minutes. Good job everyone More

Kristan and Phoenix ate great service reps. They birth were friendly, courteous, and professional. They both had positive attitudes. They birth were friendly, courteous, and professional. They both had positive attitudes. More

The ladies in the service dept. are awesome. always do a great job and very friendly. are awesome. always do a great job and very friendly. More

The customer service at Gainesville Dodge is top notch. Friendly people and great service work. I will continue to do business here. Thank you Friendly people and great service work. I will continue to do business here. Thank you More

Was quick and easy. Taylor was very helpful and I was in and out with ease Taylor was very helpful and I was in and out with ease More

Staff was very knowledgeable and helpful. They valued my time and listened to me. Love this dealership They valued my time and listened to me. Love this dealership More

I try to avoid going to this dealership because of past negative experiences and the "Bro" culture vibe, but had to because I needed a key for my 2012 Ram made. The guy in parts had the key in stock and s negative experiences and the "Bro" culture vibe, but had to because I needed a key for my 2012 Ram made. The guy in parts had the key in stock and said it would cost around $80 for the key. So far, so good. He failed to inform me that there was another $90 "programming" charge, so I got a big surprise when I went to pay and check out. Cashier person didn't even ackowledge my complaint, much less address the issue. Never again! More