Gainesville Chrysler Dodge Jeep RAM - Service Center

I have been using this dealer for service off and on for the past 12 years. They have always been both professional and efficient. I can't say enough good things about the Service Manager Shawn Cassell. Hig the past 12 years. They have always been both professional and efficient. I can't say enough good things about the Service Manager Shawn Cassell. Highly recommended! More

Stephen and Daniel very helpful. Trouble with Jeep app though, very frustrating. Still not resolved Trouble with Jeep app though, very frustrating. Still not resolved More

Took 2 weeks to get repairs, understaffed and caused too long of a wait. However, Taylor in the service dept was super helpful & responsive, I appreciated this. long of a wait. However, Taylor in the service dept was super helpful & responsive, I appreciated this. More

Great service and customer care from the time I arrived until I left. Thank you very much until I left. Thank you very much More

I took my truck in for a factory recall, they dropped my truck off of the lift and service, caved in the side of my truck, I waited two and a half months for the repair, and when I got it back my tail light truck off of the lift and service, caved in the side of my truck, I waited two and a half months for the repair, and when I got it back my tail light fell out, my bed rail cap had no connections, they delivered to me with only one battery connected, the other battery cables were arcing off of everything underneath the hood. I would not do any business with them ever again, not to mention I would never even purchase a vehicle from them based on my very first experience. More

When I went back after I had a problem with my brake job, they put it on the rack to determine the problem and tightened the loose bolt that held the caliper to the brake hose, without me waiting long. I jus they put it on the rack to determine the problem and tightened the loose bolt that held the caliper to the brake hose, without me waiting long. I just wish it had been done correctlly the first time as it sounded like something was falling off of the car. More

I bought my Jeep in May of 2018. Customer service has been outstanding. Taylor explained everything to me so I had clear understanding. Thank you. 😊 Customer service has been outstanding. Taylor explained everything to me so I had clear understanding. Thank you. 😊 More

Great service. Nice people and support. Always honest about what repair is and is not needed. Nice people and support. Always honest about what repair is and is not needed. More

The service to replace my headlight was very fast! How ever I thought it was very expensive. How ever I thought it was very expensive. More

Service was better than in the past (I had very bad experiences). This is my first time working with Taylor and she was a 10/10 service adviser. experiences). This is my first time working with Taylor and she was a 10/10 service adviser. More