Gainesville Chrysler Dodge Jeep RAM - Service Center

First off, charging over $100 for a diagnostic is absurd especially when the repair didn’t even fix the issue. Your shop ripped me off. Customer service is garbage, although Kristen is very sweet and just a especially when the repair didn’t even fix the issue. Your shop ripped me off. Customer service is garbage, although Kristen is very sweet and just about the only good thing about your business. The $1500 I spent was a complete waste and in fact made my car have additional issues. Wouldn’t recommend this place to anyone if my life depended on it. More

Place is disorganized, scheduling an appointment is virtually impossible and it takes months to get the car in. The scheduling process is confusing and not friendly. virtually impossible and it takes months to get the car in. The scheduling process is confusing and not friendly. More

The job was completed on time. I am glad I had my warranty that covered my alternator. Thank you. I am glad I had my warranty that covered my alternator. Thank you. More

Got some work done on my tires. Everyone was very friendly and helpful! Kaitlin was great! Everyone was very friendly and helpful! Kaitlin was great! More

They got me in quickly and got me out as planned. Logan was really great! Logan was really great! More

I just had a tire issue but Logan was friendly. In and out pretty quick. In and out pretty quick. More

Taylor is very polite and helpful. Work was done right and on time. Dealership is clean and tidy. My Wife likes coming here Work was done right and on time. Dealership is clean and tidy. My Wife likes coming here More

They are very respectful honestly patient helpful good communication skills hard working loyal friendly dedicated communication skills hard working loyal friendly dedicated More

Did not complete my service. I was from out of town and was told to bring back another day and leave it. ?????????? They didn't care that I lived in another county and couldn't j I was from out of town and was told to bring back another day and leave it. ?????????? They didn't care that I lived in another county and couldn't just come back and leave my vehicle. I was not offered a loaner or rental. More

My service advisor Phoniex was great, they were ahead of schedule & got me in and out quicker then expected, the job was well done schedule & got me in and out quicker then expected, the job was well done More