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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
483 Reviews

483 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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October 17, 2023

Easy to drop off and pick up, text communication was helpful. Serviced quickly which was appreciated More

by gatorpnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen in service
October 15, 2023

I picked up my Jeep n the glovebox was on the floor very unacceptable . It was dropped off just for oil change n tire rotation More

by elezerharris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
October 12, 2023

Very efficient and courteous service personnel. Would definitely go back to this dealership for service and new purchase. More

by larrym6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Whitehouse
October 12, 2023

Everything went good. The mechanic rotated the tires but forgot to adjust the air pressure. I had 36 on front and 33 on back. I came back the next and they fixed it quickl More

by billreaves1950
Recommend Dealer
Yes
Employees Worked With
I think Krystal. She was very helpful
October 08, 2023

Stephen and Daniel very helpful. Trouble with Jeep app though, very frustrating. Still not resolved More

by drgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Carrichi
October 08, 2023

They’re a great team and very nice people to do business with. Recommend there dealership More

by MIKE.WHITESIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
October 08, 2023

I have been using this dealer for service off and on for the past 12 years. They have always been both professional and efficient. I can't say enough good things about the Service Manager Shawn Cassell. Hig More

by JAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cassell
October 07, 2023

Took 2 weeks to get repairs, understaffed and caused too long of a wait. However, Taylor in the service dept was super helpful & responsive, I appreciated this. More

by kalaylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
October 07, 2023

Great service and customer care from the time I arrived until I left. Thank you very much More

by braindead1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
October 06, 2023

When I went back after I had a problem with my brake job, they put it on the rack to determine the problem and tightened the loose bolt that held the caliper to the brake hose, without me waiting long. I jus More

by rmitch2698
Recommend Dealer
Yes
Employees Worked With
service dept.
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