Gainesville Chrysler Dodge Jeep RAM - Service Center

All good just did not offer to get the bugs off with exterior car wash exterior car wash More

Kristin & Taylor are so polite and so sweet. It makes my visit pleasurable. I like that they always remember my name. It’s why I keep coming back. It makes my visit pleasurable. I like that they always remember my name. It’s why I keep coming back. More

Good service but poor management of when someone is out. Kristan was great helping me but she missed a couple days and no one was able to answer when I called to arrange getting my vehicle back. Kristan was great helping me but she missed a couple days and no one was able to answer when I called to arrange getting my vehicle back. More

Efficient pleasant experience. All problems addressed. I will return for my next service appointment. Thank you. All problems addressed. I will return for my next service appointment. Thank you. More

Great customer service during a trying period (we we in town for a funeral when our vehicle’s battery died). Was diagnosed and replaced in less than an hour. town for a funeral when our vehicle’s battery died). Was diagnosed and replaced in less than an hour. More

Brought my vehicle in for a recall, and was told the issue was not the recall and was charged a diagnostic fee. The issue was the recall and I fixed the issue on my own. issue was not the recall and was charged a diagnostic fee. The issue was the recall and I fixed the issue on my own. More

I go to this dealership only because there is no suitable alternative. There is only one service advisor I consider friendly (Phoenix). My most recent service did not fix the problem, even after two visits. alternative. There is only one service advisor I consider friendly (Phoenix). My most recent service did not fix the problem, even after two visits. The facility is always clean and presentable, which is a plus. More

Taylor provides excellent customer service every time I come in. It is appreciated and saves time. come in. It is appreciated and saves time. More

Phoenix was my service writer. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. More

I cannot give them 100% excellence for their service even though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my me though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my metal license plate and I had to make a few phone calls, and made my way to the dealership. After that I ended up driving to DMV office to get a new one. …. More