Gainesville Chrysler Dodge Jeep RAM - Service Center

Service team is great every time. I got a flat and even though my normal advisor wasn’t there she made sure I had everything I needed taken care of when I arrived with the vehicle. Ta I got a flat and even though my normal advisor wasn’t there she made sure I had everything I needed taken care of when I arrived with the vehicle. Taylor was quick and very nice. More

Bought a $70k Jeep Grand Cherokee. Broke down within 4 months. When taken in for warranty work that would take more than a week, they said they don’t have a loaner and wouldn’t do anyt Broke down within 4 months. When taken in for warranty work that would take more than a week, they said they don’t have a loaner and wouldn’t do anything to help. Just know if you go to Gainesville to and own a new Jeep, you are on your own. Just make sure you budget for a car payment AND car rental when your Jeep doesn’t run. Good luck! More

Phoenix and Kristen were great to work with and I was very happy to get my car back washed by the dealership. very happy to get my car back washed by the dealership. More

Work was done to satisfaction. However I found chocolate ground into my seat that I had to clean off my truck. However I found chocolate ground into my seat that I had to clean off my truck. More

They were very nice ! I had an appointment but my car was taken back within 15 minutes. I had it back within 20 minutes! Great service !! No long wait time ! Yea!! I will I had an appointment but my car was taken back within 15 minutes. I had it back within 20 minutes! Great service !! No long wait time ! Yea!! I will be back More

Logan was very helpful and very knowledgeable. Service was excellent. they delivered as promised. Extremely satisfied with the service Service was excellent. they delivered as promised. Extremely satisfied with the service More

Always great service. They try there best to go above and beyond. I appreciate Taylor They try there best to go above and beyond. I appreciate Taylor More

Oil filter wasn't changed out. After coming back pointing this out to them Logan and Shawn refused to believe me and defended their stance and didn't believe me. I know everyone m After coming back pointing this out to them Logan and Shawn refused to believe me and defended their stance and didn't believe me. I know everyone makes mistakes but they refuse to own up to theirs and lost me as a loyal customer there they didn't even want to listen at my concerns and didn't want to see them proof that I had. They don't value loyal customers I'll be finding an alternative route for vehicle services and oil changes from here on out. More

It was good - nice people. Good water bottles. Good service. Happy times for all. Car done well Good water bottles. Good service. Happy times for all. Car done well More

had an appointment for an oil change, wiated 1 1/2 hours truck never moved from where i parked it. why take appointments if you do not honor. left without getting prepaid service done. unacceptable truck never moved from where i parked it. why take appointments if you do not honor. left without getting prepaid service done. unacceptable More