Gainesville Chrysler Dodge Jeep RAM - Service Center

Oil filter wasn't changed out. After coming back pointing this out to them Logan and Shawn refused to believe me and defended their stance and didn't believe me. I know everyone m After coming back pointing this out to them Logan and Shawn refused to believe me and defended their stance and didn't believe me. I know everyone makes mistakes but they refuse to own up to theirs and lost me as a loyal customer there they didn't even want to listen at my concerns and didn't want to see them proof that I had. They don't value loyal customers I'll be finding an alternative route for vehicle services and oil changes from here on out. More

It was good - nice people. Good water bottles. Good service. Happy times for all. Car done well Good water bottles. Good service. Happy times for all. Car done well More

had an appointment for an oil change, wiated 1 1/2 hours truck never moved from where i parked it. why take appointments if you do not honor. left without getting prepaid service done. unacceptable truck never moved from where i parked it. why take appointments if you do not honor. left without getting prepaid service done. unacceptable More

Did not have all cars in stock but Excellent welcoming staff, would use this dealership again in future, staff, would use this dealership again in future, More

Service was terrible. Alignment was incorrectly done and not verified in October. It has since ruined several tires. Had alignment redone and it was again done incorrectly Alignment was incorrectly done and not verified in October. It has since ruined several tires. Had alignment redone and it was again done incorrectly. Had to towed to a trustworthy mechanic who verified it was done incorrectly. Very poor service and will no longer be purchasing dodge vehicles and will never recommend your dealership again. More

Timely efficient friendly and a great job done Christian was my tech. Thank you very much was my tech. Thank you very much More

Phoenix was very friendly and called me with recommendations before doing additional work. She handled my Jeep like a pro. It's always nice to work with her when I come in for service. recommendations before doing additional work. She handled my Jeep like a pro. It's always nice to work with her when I come in for service. More

The folks here are awesome! From the sales team to the service team. Everyone is very professional and helpful. From the sales team to the service team. Everyone is very professional and helpful. More

Phoenix was amazing, her customer service was very well received. She was helpful and knowledgeable and most importantly, she talked and walked me through the process. She communicated well and was able to received. She was helpful and knowledgeable and most importantly, she talked and walked me through the process. She communicated well and was able to answer my questions. She was very informative. More

Phoenix was a fantastic service advisor. Her follow up calls and communication really made the experience easy Her follow up calls and communication really made the experience easy More