Gainesville Chrysler Dodge Jeep RAM - Service Center

Phoenix was great to work with and you served our needs lickity split. So we recommend your dealership. lickity split. So we recommend your dealership. More

Service staff person was friendly and helpful. She worked with me to make sure I got the best deal, made me aware of future tire replacement needs, and priced out an auto-body issue so I could dec She worked with me to make sure I got the best deal, made me aware of future tire replacement needs, and priced out an auto-body issue so I could decide what to do. More

The dealership service staff Phoenix was very knowledgeable and professional she got me in and out very quickly. knowledgeable and professional she got me in and out very quickly. More

Go someplace else. They charge you $186 just to look at your car and don’t credit it toward the repair. They tell you have to bring in your car and wait for 5 days They charge you $186 just to look at your car and don’t credit it toward the repair. They tell you have to bring in your car and wait for 5 days just to get it looked at… but then they take 10 days and lie to you for the last 3 days about how it takes a long time to test everything. Then when you finally get the car you end up paying $189 + the cost of an overpriced repair. I ended up paying $430 to get a defective $47 wheel sensor replaced while they had my car for 12 days More

Easy to make service appointment. All service requested was performed well. Fast check in and quick pickup. All service requested was performed well. Fast check in and quick pickup. More

They had the van for four days before looking at it. I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be f I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be finished. Just a lack of communication and it was frustrating. The work was done in a short amount of time once the van was examined and I have no complaints about that aspect of the service. Just the lack of complete communication. More

Great service every time I come in for an oil change! The wait time is reasonable. The wait time is reasonable. More

The work took over 4 hours but was done well and they told me in advance it'd take that long told me in advance it'd take that long More

The oil change and tire rotation were on my Pacifica was performed faster than predicted. performed faster than predicted. More

Service writer polite and professional. Explained repair process and procedure. The wash crew also did a great job. Thanks Explained repair process and procedure. The wash crew also did a great job. Thanks More