Gainesville Chrysler Dodge Jeep RAM - Service Center

Jaime in service was great. My sales rep also offered any assistance if I needed it My sales rep also offered any assistance if I needed it More

The inspection did not tell me that a caliper pin was locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. More

The sales person was really helpful and understanding even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me havin even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me having my baby with me. More

Done a great job. Sale man was great. Financing did a great job. The tru Sale man was great. Financing did a great job. The tru More

My Jeep was serviced in record time. I appreciate also, that they check my washer fluid container for a possible leak. I appreciate also, that they check my washer fluid container for a possible leak. More

It took almost 4 months to get my car fixed from the time I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diag I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diagnose the problem a previous shop had diagnosed in <1 hr, causing me to spend ~$700 on a rental car (since they don't offer loaner vehicles). Additionally, I was told a part was back ordered for two months - turns out, it wasn't ordered in the first place. Once it was, my car was fixed in less than a week. If I could have gotten the issue fixed anywhere else, I would have. Unfortunately, it was an issue only an authorized dealer could address. More

Very friendly. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. More

Was worried about the qualifier the service writer gave me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All w me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All went well, safe from flying shrapnel from defective Takata air bag being replaced. No problems. Thanks More

The service department did a great job keeping me posted on when my vehicle could be looked at on when my vehicle could be looked at More

Very responsive and courteous. Excellent service. It’s nice to know they are there for your kids away from home at UF. Excellent service. It’s nice to know they are there for your kids away from home at UF. More