Gainesville Chrysler Dodge Jeep RAM - Service Center

The work took over 4 hours but was done well and they told me in advance it'd take that long told me in advance it'd take that long More

The oil change and tire rotation were on my Pacifica was performed faster than predicted. performed faster than predicted. More

Service writer polite and professional. Explained repair process and procedure. The wash crew also did a great job. Thanks Explained repair process and procedure. The wash crew also did a great job. Thanks More

I was very pleased with the service department. Phoenix Davidson was the representative who assisted in the maintenance of our fantastic Jeep Wrangler. Phoenix Davidson was the representative who assisted in the maintenance of our fantastic Jeep Wrangler. More

Taylor is the best! She makes it easy to book appts, keeps me updated during the process, & makes sure my Wrangler is taken care of. She makes it easy to book appts, keeps me updated during the process, & makes sure my Wrangler is taken care of. More

Service was prompt, no waiting for the car to get taken back. Jamie, the service advisor was very helpful, polite, and competent. Jansen was in the showroom and stopped by to visit and offered assistance i back. Jamie, the service advisor was very helpful, polite, and competent. Jansen was in the showroom and stopped by to visit and offered assistance if needed. The waiting area was clean, refreshments were available, and the overall experience was very good. I just wish the radio software update could’ve been completed while the other work was being done. The vehicle was nicely washed and Jamie even cleaned the inside of the windshield at my request. One of the best service experiences I’ve had in my 10+ years of going to this dealership for vehicle maintenance and repair. More

It was rewarding knowing that you vehicle was covered under warranty. Kristan did a great job getting things moving quickly. Had our truck back quickly. under warranty. Kristan did a great job getting things moving quickly. Had our truck back quickly. More

They got to me the day I contacted them and, although I had a 3 hour wait, they got the job done. The first day I had an oil change done on my 2022 2500 Ram with the 6.4 liter hemi and though the oil is ri had a 3 hour wait, they got the job done. The first day I had an oil change done on my 2022 2500 Ram with the 6.4 liter hemi and though the oil is ridiculously expensive the whole job ended up cheaper than I expected. More

Phoenix is a bright spot in the Service Dept. She is very competent, courteous, and knowledgeable. Enjoy dealing with her. She is very competent, courteous, and knowledgeable. Enjoy dealing with her. More

I have always had great praise for the service dept at GCDJR. This service appt I worked with Brandon. He was courteous, welcoming and knowledgable. He explained to me what services were performed and com GCDJR. This service appt I worked with Brandon. He was courteous, welcoming and knowledgable. He explained to me what services were performed and completed on my vehicle. He also recommended to schedule another appointment for a diagnostic work up for further services needed. More