Gainesville Chrysler Dodge Jeep RAM - Service Center
Gainesville, FL
466 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center
Jammie was very helpful. The Service Department is knowledgeable and professional. They kept me informed of the status of my vehicle. The Service Department is knowledgeable and professional. They kept me informed of the status of my vehicle. More
Service staff person was friendly and helpful. She worked with me to make sure I got the best deal, made me aware of future tire replacement needs, and priced out an auto-body issue so I could dec She worked with me to make sure I got the best deal, made me aware of future tire replacement needs, and priced out an auto-body issue so I could decide what to do. More
Go someplace else. They charge you $186 just to look at your car and don’t credit it toward the repair. They tell you have to bring in your car and wait for 5 days They charge you $186 just to look at your car and don’t credit it toward the repair. They tell you have to bring in your car and wait for 5 days just to get it looked at… but then they take 10 days and lie to you for the last 3 days about how it takes a long time to test everything. Then when you finally get the car you end up paying $189 + the cost of an overpriced repair. I ended up paying $430 to get a defective $47 wheel sensor replaced while they had my car for 12 days More
They had the van for four days before looking at it. I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be f I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be finished. Just a lack of communication and it was frustrating. The work was done in a short amount of time once the van was examined and I have no complaints about that aspect of the service. Just the lack of complete communication. More