Gainesville Chrysler Dodge Jeep RAM - Service Center

I walked in and the car was able to be serviced by the time I needed it to be so much appreciated. time I needed it to be so much appreciated. More

Poor service management for sure, I will never come back here ever again. Jamie would not answer my calls here ever again. Jamie would not answer my calls More

Worked with Kristan Lagares in Serviced Dept. She was wonderful, knowledgeable, helpful and always pleasant. Shan as the Service Manager was also very helpful and made this situation with the She was wonderful, knowledgeable, helpful and always pleasant. Shan as the Service Manager was also very helpful and made this situation with the Jeep as painless as possible. Great Service Department. More

Loved the service there is definitely some changes going on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . More

If this is a reflection of my service advisor, I am very happy with Kristen and the way she approaches customer relations. happy with Kristen and the way she approaches customer relations. More

Very accommodating. Nice customer service. Highly recommended. Keep up the good work. More customers to come Nice customer service. Highly recommended. Keep up the good work. More customers to come More

Kristan for me in quickly without an appointment. Took the time to try an remedy an issue with one of my tires. Took the time to try an remedy an issue with one of my tires. More

Great service. My service advisor was very helpful. She called to keep me updated on everything. My service advisor was very helpful. She called to keep me updated on everything. More

Specified tires low. Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealer Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealership had not checked tire pressures. All tires low and one as much as 9 lbs. Had to take truck back to service to have tire service completed. More

They had our 2021 Ram in for repair for over 6 weeks. They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work tr They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work truck sit. We finally hired our local Ram dealer to pick it up and paid over $1,600 to have it transported back only to find the problem was bad fuel. Letting the bad diesel sit in the tank for over 6 weeks compounded the issue and now we are faced with over $20,000 repair bill due to Gainsville Ram's lack of solving the issue and their lack of candor about not being able to work on it. More