Gainesville Chrysler Dodge Jeep RAM - Service Center

They told me I needed a new AC compressor at a cost of $2300.00. I took it elsewhere and was quoted a price of $850.00 if it needed a new compressor. After doing their diagnostics it turns out that all $2300.00. I took it elsewhere and was quoted a price of $850.00 if it needed a new compressor. After doing their diagnostics it turns out that all it needed was to recharge with freon and a replace fuse. Total cost $200.00. As you can guess I will not be returning for any service problems! I give one star because you don't give the option of zero stars. More

Scheduling my appointment was easy through the website. The staff was courteous and the work was completed when promised. The staff was courteous and the work was completed when promised. More

My stereo station was changed my A/C was turned off and my seat wasn't put back where it was. Also I told them not to wash my vehicle because I had just washed it, but they did anyway and left it full of w my seat wasn't put back where it was. Also I told them not to wash my vehicle because I had just washed it, but they did anyway and left it full of water spots. More

I was called about an update from Cheyanne she made my appointment with Taylor I was in and out quickly. I had an appointment an was provided a vehicle to get there. appointment with Taylor I was in and out quickly. I had an appointment an was provided a vehicle to get there. More

Nice staff, appreciate the snacks in the waiting area, great price with available coupons. Short wait time great price with available coupons. Short wait time More

Janson was great with showing me the tricks of the dash and Steven was good putting the numbers together... LOU and Steven was good putting the numbers together... LOU More

It was my first visit to this location and customer service was great! Thanks, Taylor. service was great! Thanks, Taylor. More

Took care of my recall and washed the truck with out being asked to do it. being asked to do it. More

The service department is the absolute worse that I have ever been to in the 30+ years I've owned cars. I have taken my wrangler there several times over the past 8 years and everytime it's taken weeks to g ever been to in the 30+ years I've owned cars. I have taken my wrangler there several times over the past 8 years and everytime it's taken weeks to get it back and every time they fail to address the specific issue. For example, I took it in this time because I am getting horrible feedback in the break pedal on slow turns, but they wrote down something completely unrelated. So after several weeks of waiting they did not even address the issue. Also asked for a warranty inspection (gave them the MOPAR form I needed) and they produced a completely different and useless form. So I have to make an appointment at a different dealership in another town to get the warranty inspection so I can extend the warranty. Avoid this dealer at all costs. More

They took care of my problem. Brandon was great but he couldn’t get hold of the other dealership. I don’t think he tried hard enough. With my warranty company I don’t think they t Brandon was great but he couldn’t get hold of the other dealership. I don’t think he tried hard enough. With my warranty company I don’t think they tried at all. So the work passes on to me. Over all they were ok. More