Gainesville Chrysler Dodge Jeep RAM - Service Center
Gainesville, FL
466 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center
Power steering went out in 1 yr old vehicle. Had brought in on 2/5/24 and vehicle wasn't even looked at until 2/19/24. 2 Weeks?? Only vehicle we have, asked for a loaner and told all were out, s Had brought in on 2/5/24 and vehicle wasn't even looked at until 2/19/24. 2 Weeks?? Only vehicle we have, asked for a loaner and told all were out, so I had to incur $600 for a loaner for 2 weeks for them to "update the software and clean grease out of the power steering plug"??Car still makes strange noise when turning the wheel but won't go back there. Per the below, I didn't work with anyone in sales, management, or internet but it won;t let me submit without picking someone....strange. More
Recall item taken care of quickly, and efficiently by Brandon Phillips. Service was estimated as taking several hours, but completed much sooner. Many thanks, I will return! Brandon Phillips. Service was estimated as taking several hours, but completed much sooner. Many thanks, I will return! More
Excellent customer service in the service department. Phoenix was very helpful and professional. She kept me informed and was very knowledgeable. Phoenix was very helpful and professional. She kept me informed and was very knowledgeable. More
Service was great! I was very pleased with my car. Brandon made sure the recall was done. I needed new window whippers, he called me. I told him to go ahead & replace. I was very pleased with my car. Brandon made sure the recall was done. I needed new window whippers, he called me. I told him to go ahead & replace. I had to leave my car overnight for the recall. Brandon made sure the driver took me home and when car was ready pick me up. I would recommend having your car serviced with dodge Jeep any time! More
All staff were wonderful and very professional. When I got my Jeep back it was even clearer than when I dropped it off. The service technician ensured my recall was fixed perfectly and provided all When I got my Jeep back it was even clearer than when I dropped it off. The service technician ensured my recall was fixed perfectly and provided all information that I needed to know and ensured all my questions were completely and accurately answered. I definitely feel secure that my baby is well cared for by all the service staff! More