Gainesville Chrysler Dodge Jeep RAM - Service Center

Very friendly. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. More

Was worried about the qualifier the service writer gave me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All w me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All went well, safe from flying shrapnel from defective Takata air bag being replaced. No problems. Thanks More

The service department did a great job keeping me posted on when my vehicle could be looked at on when my vehicle could be looked at More

Very responsive and courteous. Excellent service. It’s nice to know they are there for your kids away from home at UF. Excellent service. It’s nice to know they are there for your kids away from home at UF. More

Great and friendly service, nothing but good things to say! Will be returning for any other repairs I need in the future say! Will be returning for any other repairs I need in the future More

Communication about my vehicle was pretty much nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. More

Easy to schedule, honest, quick, and professional! I would recommend Gainesville Chrysler Dodge Jeep RAM to my friends. I would recommend Gainesville Chrysler Dodge Jeep RAM to my friends. More

My repair under warranty took 3 weeks, even though the correct diagnosis of "electronic throttle control" was immediately available through RamConnect. I was told that the technicians were unable to find correct diagnosis of "electronic throttle control" was immediately available through RamConnect. I was told that the technicians were unable to find the cause of the problem. When it was finally fixed (electronic throttle control!) and I questioned the service counter why they ignored the initial diagnosis, I was told that it took so long because they needed to verify that the diagnosis was correct. I was not offered a loaner or reimbursement of rental car expenses. Chrysler in the end did refund part of my rental car bill. I have driven a Dodge Ram since 1995, and this was the worst customer experience I have eer had. More

This dealership is efficient, knowledgeable, helpful, and quick to service. Every experience I've had here had always been about reproach. The salesmen are always able to answer any questions I've had while quick to service. Every experience I've had here had always been about reproach. The salesmen are always able to answer any questions I've had while securing me the best deal and vehicle of my choice. The technicians and waiting area are comfortable, helpful, and respectful of my time. More

Untrustworthy,unresponsive, long far off maintenance appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full appointment dates thats likely inconvenient to one vehicle families like mine. They don't cater to the customers Customers have to cater to them Full nonaccountability after the sale. Breaking verbal promises to fix used car issues before,and during the sale. No can do after a few months of miscommunication on ordered delayed parts and understaffed issues. Afterwhile the amnesia seeps under the front glass doors of the dealership and noone knows what the trusting customer and buyer that thought to have purchased a certified maintenance checked ready to ride off the lot used vehicles. BUT NOPE! Jokes on me i guess! I hope no other buyer/customer of Gainesville dodge Chrysler and jeep of Gainesville feel like a butt of a joke like I still do with a lemon of truck to fix now!!! More