Gainesville Chrysler Dodge Jeep RAM - Service Center

My first visit to this location. The service department was efficient and I had no complaints The service department was efficient and I had no complaints More

Awesome team! They helped me make sure all the recalls were done to date and changed the oil in my car. Branden is helpful, professional, and knowledgeable. The They helped me make sure all the recalls were done to date and changed the oil in my car. Branden is helpful, professional, and knowledgeable. The whole team had smiles on when we came in to drop off the care. It was a great experience. More

We have bought three vehicles from yall and will buy moor in the future because they people are willing to help when they can. in the future because they people are willing to help when they can. More

Everyone at the dealership from sales to service and administration to maintenance is top notch. I have never had a problem getting what I need. Nothing is a hassle. administration to maintenance is top notch. I have never had a problem getting what I need. Nothing is a hassle. More

Jaime in service was great. My sales rep also offered any assistance if I needed it My sales rep also offered any assistance if I needed it More

The inspection did not tell me that a caliper pin was locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. locked on my car. I told my service advisor what was happening with the car and was told it is normal. Another mechanic told me it is not. More

The sales person was really helpful and understanding even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me havin even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me having my baby with me. More

My Jeep was serviced in record time. I appreciate also, that they check my washer fluid container for a possible leak. I appreciate also, that they check my washer fluid container for a possible leak. More

Done a great job. Sale man was great. Financing did a great job. The tru Sale man was great. Financing did a great job. The tru More

It took almost 4 months to get my car fixed from the time I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diag I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diagnose the problem a previous shop had diagnosed in <1 hr, causing me to spend ~$700 on a rental car (since they don't offer loaner vehicles). Additionally, I was told a part was back ordered for two months - turns out, it wasn't ordered in the first place. Once it was, my car was fixed in less than a week. If I could have gotten the issue fixed anywhere else, I would have. Unfortunately, it was an issue only an authorized dealer could address. More