Gainesville Chrysler Dodge Jeep RAM - Service Center

The sales person was really helpful and understanding even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me havin even as my toddler was screaming and running around. Brandon asked how we were and offered us water. He made sure the techs went fast due to me having my baby with me. More

My Jeep was serviced in record time. I appreciate also, that they check my washer fluid container for a possible leak. I appreciate also, that they check my washer fluid container for a possible leak. More

Done a great job. Sale man was great. Financing did a great job. The tru Sale man was great. Financing did a great job. The tru More

It took almost 4 months to get my car fixed from the time I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diag I made my initial appointment due to the lack of communication and forgetfulness of the service department. Additionally, it took a week to even diagnose the problem a previous shop had diagnosed in <1 hr, causing me to spend ~$700 on a rental car (since they don't offer loaner vehicles). Additionally, I was told a part was back ordered for two months - turns out, it wasn't ordered in the first place. Once it was, my car was fixed in less than a week. If I could have gotten the issue fixed anywhere else, I would have. Unfortunately, it was an issue only an authorized dealer could address. More

Very friendly. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. Shelby was the best saleswoman I’ve ever purchased a car from. I would definitely buy from Gainesville Dodge again. More

Was worried about the qualifier the service writer gave me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All w me about air bag recall replacement. “We can’t be responsible if parts in your dash are broken during the install due to the age of the car”. All went well, safe from flying shrapnel from defective Takata air bag being replaced. No problems. Thanks More

The service department did a great job keeping me posted on when my vehicle could be looked at on when my vehicle could be looked at More

Very responsive and courteous. Excellent service. It’s nice to know they are there for your kids away from home at UF. Excellent service. It’s nice to know they are there for your kids away from home at UF. More

Great and friendly service, nothing but good things to say! Will be returning for any other repairs I need in the future say! Will be returning for any other repairs I need in the future More

Communication about my vehicle was pretty much nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. nonexistent. I dropped it off for an oil change and to look at turn signal malfunctioning, and it took two days. More