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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
592 Reviews

592 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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July 16, 2025

Unfortunately, while taking a family trip from Georgia to Florida, my truck broke down outside of Gainesville, FL. Given the situation, I had limited options and had it towed to Gainesville Chrysler Dodge Je More

by drew76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scotty Potter
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Patient, answered my many questions, did what they said they would do, didnt do anything that would cost me more without verifying with me 1st More

by crosette92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Friendly staff and fast service with awesome snack and dink bar to consume while you wait. More

by jbeluan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristan Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mennenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Scotty was excellent to work with. He notified me when it was done and everything was great!!! And he had the car washed!! More

by RRMOSS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

My experience with Gainesville Chrysler Dodge was very poor. After I purchased my vehicle I was promised another spare key. After several calls and leaving message I have not received a call back. Sinc More

by mstamd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DENNIS RUBACHA
1.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN JOHNS
1.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN ROLIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW WILSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Daigle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Potter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristan Lagares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mennenga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Gainesville Chrysler Dodge Jeep RAM responded

My name is Dennis Rubacha and I am the general manager of Gainesville Crysler , Dodge , Ram , I’m sorry you have had problems with getting a 2 nd key please reach out to me on my cell at 904-385-0330 and let’s make arrangements to get your 2nd key to you asap

July 09, 2025

Wanted to charge me another 245 dollars to checkout the jeep again, when I just paid 245 dollars 10 days ago for the same problem. More

by jjvanhisej
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristan Lagares
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Great customer service got me in and out quickly and staff was great. Friendly staff More

by waynegray20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Gainesville Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gainesville Chrysler Dodge Jeep RAM!

July 06, 2025

Since the new management this place turned 180 degrees to the best! I used to service my ram in Orlando to avoid going there but not anymore .Dennis Rubashsa and Kristan have been great! More

by Amin Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS RUBACHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristan Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Gainesville Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gainesville Chrysler Dodge Jeep RAM.

July 05, 2025

My advisor Scott kept me informed of the status of my vehicle. Battery cost was somewhat high. If I wasn’t traveling I would have taken it elsewhere else. Appreciate the coupon however. More

by tomferrante824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Gainesville Chrysler Dodge Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gainesville Chrysler Dodge Jeep RAM. We look forward to having you as one of our valued customers for many more years to come!

July 04, 2025

Great service and friendly staff. Went out of way to help and make sure taken care of More

by pastordonnie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENNIS RUBACHA
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN JOHNS
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN ROLIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW WILSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristan Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mennenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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