Gainesville Chrysler Dodge Jeep RAM

Second time bringing my Jeep in for oil change and warranty work. Been told both times that they won't get to warranty work and need to bring it back in 3 to 4 weeks but keep in mind we probably won't warranty work. Been told both times that they won't get to warranty work and need to bring it back in 3 to 4 weeks but keep in mind we probably won't have the part! It is as if they are avoiding any warranty work. It seems to always be a argument to get anything done. Also the female service writer was talking loudly about customer for all to hear. I am beyond blown away at the rudeness. More

Our sales representative went out of his way to ensure our visit was successful and he solved our priblem our visit was successful and he solved our priblem More

At First I had some problems with a vehicle and the team really made the transaction a great thing. I am totally satisfied NOW. really made the transaction a great thing. I am totally satisfied NOW. More

Logan was excellent. They opened up onetime, and received me quickly. He informed as needed for possible work on my vehicle. He also informed me of how many maintenence o They opened up onetime, and received me quickly. He informed as needed for possible work on my vehicle. He also informed me of how many maintenence oil changes were still in my plan. More

I purchased my vehicle from this dealership and service it there for all regular maintenance. They have always taken care of any needed service with great care. it there for all regular maintenance. They have always taken care of any needed service with great care. More

He is the best salesman. Has has helped many times and always goes above and beyond. Has has helped many times and always goes above and beyond. More

Polite staff, poor service Do you enjoy sitting for long periods of time? Listening to the buzz of vending machines? Or, watching half your day pass before your eyes? If you answered yes to any or all long periods of time? Listening to the buzz of vending machines? Or, watching half your day pass before your eyes? If you answered yes to any or all of these questions, then Gainesville Dodge is the place for you! My wife made a 0800 appt for basic general maintenance: tire rotation and points inspection. We arrived prior to our appointed time and we’re about the 6-7 customer “in line”. We soon discovered that the “appointment” meant the same as if we just showed up on the door step. We were told we’d be done in 1.5 hours, which seemed like a long time for basic service, but we took in stride. While observing the overall snails’ pace of service, our vehicle sat in the parking lot where we originally parked until 11:15. At last, our vehicle’s “appt” was finally honored and it was taken into the service bay. At roughly 11:45, we were released from our guest lobby incarceration and were on our way. My wife and I are generally patient and understanding people, but we also know when our time is being wasted/not valued. We will never donate our time to Gainesville dodge ever again. The only positive aspect of our experience was the service department staff members we interacted with were polite and professional. We were also told that the vehicle needed a new alternate battery (to control the start stop) and quoted almost $300 for this- the Mopar website charges $120 for this battery, the quote for the battery without the installation was $210- $100 more through the dealership plus the charge to install it- anyone who does any research will stay away from this dealership. More

Working with Jansen was very smooth and to the point. The level of professionalism and transparency. Was beyond amazing. If you’re looking to a Jeep. I highly recommend them. The level of professionalism and transparency. Was beyond amazing. If you’re looking to a Jeep. I highly recommend them. More

Jansen was a huge help in helping me find the right Jeep at the right price for me! at the right price for me! More

Friendly and professional staff. They made our buying experience extremely easy and enjoyable. We test drove a couple different trim levels before deciding on the Mojave and their su They made our buying experience extremely easy and enjoyable. We test drove a couple different trim levels before deciding on the Mojave and their support was outstanding during the selection process. Absolutely recommend this dealership and, most importantly, would highly recommend working with Jansen. More