Gabriel/Jordan Buick GMC
Kilgore, TX
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car In for maintenance check While getting maintenance check Mrs Paula called me, recommended additional service. Strictly my choice. I followed her recommendation. I didn’t feel While getting maintenance check Mrs Paula called me, recommended additional service. Strictly my choice. I followed her recommendation. I didn’t feel pressured. They treat you like family. More
Customer care I’m always treated with the upmost respect. Everyone let’s you know what is happen with your automobile while being serviced. If you need anything oth I’m always treated with the upmost respect. Everyone let’s you know what is happen with your automobile while being serviced. If you need anything other than just the service they come talk to you and explain what is going on. I love coming here for my services I can trust them that means a lot. More
Friendly and competent service The Service Dept is always prompt to handle your concerns and needs. I recommend it to anyone, Paula, Chris and the entire service staff are great to The Service Dept is always prompt to handle your concerns and needs. I recommend it to anyone, Paula, Chris and the entire service staff are great to work with. More
Easy, friendly, and fast I was lost when I first got there, and the first person I saw was extremely friendly and pointed me to the right direction. I spoke with Paula and let I was lost when I first got there, and the first person I saw was extremely friendly and pointed me to the right direction. I spoke with Paula and let her know what was going on with the truck. She was easy to talk to and provided great customer service. They had my truck ready in a couple of hours. Way before I expected it to be ready. The problem is fixed and if I ever have anything else going on, this’ll be there first place I go. More
g a trade It was a great experience being that I stay 4 hours away and had a truck to trade in and they handle everything on the phone and all I had to do is go It was a great experience being that I stay 4 hours away and had a truck to trade in and they handle everything on the phone and all I had to do is go 4 hours away and pick it up More
Great!!! Always enjoy working with Chuck Pinson Called Chuck and told him I was looking for a new truck would he bring me one to the house, about an hour later he shows up with a new Sierra K 15 for Called Chuck and told him I was looking for a new truck would he bring me one to the house, about an hour later he shows up with a new Sierra K 15 for us to try out! of course we bought it and he later returned with all the paper work ND THE DEAL WAS DONE!! THAT IS WHAT I CALL SERVICE. More
Excellent! Every aspect of the deal was done in record time. You could not ask for a more professional dealership. All involved were eager to do all they could to make this deal as quick and easy as possible. I You could not ask for a more professional dealership. All involved were eager to do all they could to make this deal as quick and easy as possible. I could not be more pleased. I highly recommend this dealership. More
Great experience The people are very helpful. I had a great experience. The prices are reasonable. Overall this is a great place to get a new car The people are very helpful. I had a great experience. The prices are reasonable. Overall this is a great place to get a new car More
Outstanding service I've come to expect from Gabriel Jordan In for an oil change/tire rotation. Dropped off at lunch. Actually arrived earlier than my appointment time and needed a quick ride back to work. J In for an oil change/tire rotation. Dropped off at lunch. Actually arrived earlier than my appointment time and needed a quick ride back to work. Johnny was "on the spot" (yes, his name really is Johnny) and pulled in to pick me up right away. When I had not arrived to pick up my vehicle at 5:00, Paula gave me a reminder call. Then when I picked up my vehicle, it was immaculate. Excellent wash job (thanks again Johnny) and inside cleaned up too. I appreciate the outstanding customer service and the fact that they make the customer feel important and welcome at Gabriel Jordan. More
Best Car Experience I went to the Gabriel Jordan GMC just to browse when the salesman by the name of Mike approached me with a smile. He was very helpful and knowledgeabl I went to the Gabriel Jordan GMC just to browse when the salesman by the name of Mike approached me with a smile. He was very helpful and knowledgeable. He told me to look outside to see if there was anything I may want to test drive. I fell in love with a Nissan Altima. Of course, right then I wasn’t ready to buy. In the process, someone obtained the Altima but Mike told me he would look for another Altima and he kept his promise. We kept in communication and he finally found the perfect Altima. I came back to the dealership and instantly fell in love. Mike came through for me . I want to also thank Amber and Tim for you were God sent. You now have a customer for life. Thank you all for my experience at your company. You have no idea how much it is appreciated. More