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Gabriel/Jordan Buick GMC

Kilgore, TX

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244 Reviews

1500 US Highway 259 North

Kilgore, TX

75662

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Showing 244 reviews

October 23, 2019

Rear main seal headache resolved, Awesome staff Had rear main seal and trans issues both factory warranty defects, They got on in asap, Paula johnny,Haley the whole team great job thanks again More

by shane.terrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux, Danny Weesner, Haley Haynes, Johnny Jackson
Oct 24, 2019 -

Gabriel/Jordan Buick GMC responded

Thanks, Shane! We surely appreciate you!!! ~ Tim C

October 18, 2019

Service is great Had oil change done everything was greatly will Paula does a great job and is great...will always come to dealership...great ppl...price is great More

by Randy 7373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Oct 18, 2019 -

Gabriel/Jordan Buick GMC responded

Thanks, Randy! We appreciate you!

October 17, 2019

They solved my oil leak on my 2014 GMC 1500. .rear seal. They did a good job.and i am very thankful for their service.They replaced my rear main seal that started leaking at 76000 miles. More

by ZIPDOG50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
October 15, 2019

Best service Paula goes above and beyond to make sure you are taking care of and your vehicle is taking care of. She has wonderful customer service. More

by Charlette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Oct 16, 2019 -

Gabriel/Jordan Buick GMC responded

Awww... thank you, Charlette! We are proud to serve you! ~ Tim C

October 14, 2019

Nikki is AWESOME!!!! Ive had a lot of bad experiences buying cars. Nikki made it quick and easy. He was super friendly and eager to help. Amber made it affordable. And mad More

by Jason Fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Klinefelter, Niki Bargsley
Oct 16, 2019 -

Gabriel/Jordan Buick GMC responded

Thanks, Jason! We are excited to be your dealer!!! ~ Tim C

October 14, 2019

Great service All ways does a great job. Work is always done in a timely matter. Paula knows what is going on at all times. Paula is wonderful More

by Ohitshan14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Oct 16, 2019 -

Gabriel/Jordan Buick GMC responded

Thanks for the nice review and comments on Paula! We surely appreciate you! ~ Tim C

October 12, 2019

Amazing Service Had to take my car in because my engine light was on.. Excellent service. I was given a loaner for as long as I needed. The next day I was back in my More

by tina dilday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Oct 16, 2019 -

Gabriel/Jordan Buick GMC responded

Tina, thanks for the wonderful testimony! We truly appreciate you. ~ Tim C

October 10, 2019

Outstanding salesman Chuck has always given great service over the years I have bought a lot of vehicles through Chuck. He is outstanding and honest. He always find the c More

by patnoon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Pinson, Amber Klinefelter, Scott Yielding
Oct 10, 2019 -

Gabriel/Jordan Buick GMC responded

Pat, you are the best!!! Thanks for the wonderful testimony and kind words about Chuck! We look forward to seeing you soon! ~ Tim C

October 09, 2019

Services A request for oil change and tire rotation was submitted. The service department did not rotate tires and I really wasn't sure why. The note said not More

by npharvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Oct 09, 2019 -

Gabriel/Jordan Buick GMC responded

Thank you for taking my call. We regret the misunderstanding and look forward to working with you in the future. Sincerely, Chris Roberson Service and Parts Director

October 02, 2019

Best Service ever Took my vehicle in for service appointment. Chris met me as soon as I walked in and took care of my needs before introducing me to Haley for a loaner More

by Br549300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roberson, Haley Haynes, Johnny Jackson
Oct 03, 2019 -

Gabriel/Jordan Buick GMC responded

Thank you for the kind words! We are proud to take care of you! ~ Tim C

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