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Gabriel/Jordan Buick GMC

Kilgore, TX

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244 Reviews

1500 US Highway 259 North

Kilgore, TX

75662

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Showing 244 reviews

December 25, 2019

not happy I have never had a problem before, but this time I was not satisfied at all. when I bought my vehicle, mike my salesman told me when I brought it back More

by nan012852
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Roberson, Paula LaRoux, Haley Haynes, Debbie Harris, Johnny Jackson
Dec 26, 2019 -

Gabriel/Jordan Buick GMC responded

Nancy, Haley will be in touch with shortly. We certainly regret your experience and appreciate your candor. I job is always to ensure a phenomenal visit. We will learn from this and become a better dealer. Thanks for your continued support and business. Kind Regards and Happy New Years, Tim Capps Dealer

December 24, 2019

Car buying experience Everyone together made my car buying experience go as smoothly as possible! I will definitely recommend this dealership to friends and family. Chuck More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Pinson, Scott Yielding, Jonah Fults
Dec 26, 2019 -

Gabriel/Jordan Buick GMC responded

SD, thanks for everthing! We surely appreciate you and your lovely family! ~ Tim C

December 16, 2019

Continued Outstanding Service Dropped my vehicle off an hour late for my appointment. Staff were still prepared to accommodate. Offered me a ride back to my office and, when I pi More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux, Danny Weesner, Haley Haynes
Dec 17, 2019 -

Gabriel/Jordan Buick GMC responded

As always, thanks Al! Merry Christmas! ~ Tim C

December 16, 2019

Very courteous Paula was very nice and did not hesitate to apply discount coupon to help with cost. Only complaint would be inside door handles were left dirty from More

by MARTEMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula LaRoux
Dec 17, 2019 -

Gabriel/Jordan Buick GMC responded

Martemar, thank you for your kind words and please run your vehicle back by so we can clean your door handles. Our sincere apologies! ~ Tim C

December 16, 2019

Great Dealership!!!!! I called Paula to make a appointment for the first service on my new truck. She told me to bring it on in. When I dropped it off I told Her that I ne More

by easttexasglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roberson, Paula LaRoux
Dec 17, 2019 -

Gabriel/Jordan Buick GMC responded

We truly appreciate you and your kind words! Merry Christmas! ~ Tim C

December 16, 2019

Perfect car buying experience Very respectful of my time, which is the most valuable thing to me. Thank you. We will reach out to this dealership for any future vehicle needs. More

by dutcher_heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Pinson, Jonah Fults
Dec 17, 2019 -

Gabriel/Jordan Buick GMC responded

Thank you so much! We do our best to accommodate your schedule. We know your time is important! Thanks for choosing Gabriel/Jordan and Chuck Pinson! Merry Christmas! ~ Tim C

December 06, 2019

Superior service!! Dealt with Chris when I dropped off my vehicle He is always nice and extremely knowledgeable about my vehicle. I received an oil change, vacuum and w More

by Br549300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roberson, Paula LaRoux, Danny Weesner, Haley Haynes, Johnny Jackson
Dec 06, 2019 -

Gabriel/Jordan Buick GMC responded

Thank you for the kind words! ~ Tim C

December 06, 2019

Great service! Dropped my Tahoe off for an oil change and tire rotation. It was quickly serviced and delivered clean. Great, friendly service each and every time! More

by Trk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roberson, Paula LaRoux, Johnny Jackson
Dec 08, 2019 -

Gabriel/Jordan Buick GMC responded

Thank you so much! We are proud to be your dealer! Merry Christmas! ~ Tim C

December 05, 2019

Vehicle service I made an appointment with Chris to service my wife's vehicle. The job was done in a timely manner and to our satisfaction. Good people in the service More

by tattaway0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Roberson, Paula LaRoux, Johnny Jackson
Dec 06, 2019 -

Gabriel/Jordan Buick GMC responded

We are glad all went well! Thank you for the kind words. ~ Tim C

December 05, 2019

Great People Easiest and best experience I have had buying a vehicle in a long time. Got the truck I wanted at a good price in a few hours time. More

by gblaket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Elmore, Tim Capps, Scott Yielding, Jonah Fults
Dec 05, 2019 -

Gabriel/Jordan Buick GMC responded

Thanks for the wonderful story! We are super stoked about your experience! Enjoy your truck and have a Merry Christmas! ~ TC

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