GW Trucks

I recently purchased a 2023 Camry from GW Trucks in June and flew in from Georgia this past weekend to pick it up. I worked with PJ, who was very responsive and helpful during the financing process. Befo and flew in from Georgia this past weekend to pick it up. I worked with PJ, who was very responsive and helpful during the financing process. Before finalizing the purchase, I made two very clear requests — both documented via text: That the vehicle be professionally detailed. That the tires be safe and road-ready for the long drive back to Georgia. PJ assured me both would be taken care of. Unfortunately, that was not the case. When I arrived, it was immediately obvious the vehicle had not been detailed. The front storage compartment under the radio was full of trash, old papers, and coins caked in a sticky substance that has to be pried out. There was still trash in the back seat and door compartments. Even worse, I found condoms in the small storage area next to the steering wheel. Trying to look past that, I started my drive home only to discover the windshield washer fluid was completely empty and the coolant reservoir was nearly dry — concerning given that I was told the car had been inspected and prepared for the trip. More importantly, the tires are not safe. At speeds above 50 mph, the rear tires shake badly, and all four tires are visibly worn. I now have to replace them this week at a cost of around $600, plus another $250 for the professional detail that should have been done before I ever took delivery. I also found out the window tint is illegal in my state, so I’ll have to pay to have that corrected too. I understand the car was sold as-is, but I made my expectations very clear ahead of time, and PJ explicitly confirmed these items would be addressed. I trusted your dealership based on strong online reviews, but this experience has been incredibly disappointing and left me with little confidence in the vehicle’s overall condition. To be clear, I have photos and text messages to support all of this, and I am in the process of filing a complaint with the state of Florida. This is very much a buyer beware situation — do not trust what you’re told unless you can personally inspect the vehicle yourself. More

I would never do business with this company again. They charged me $2200 for absolutely terrible work they did painting my wheels (they only painted the front of them and that's peeling). I have texts They charged me $2200 for absolutely terrible work they did painting my wheels (they only painted the front of them and that's peeling). I have texts from **** saying she didn't know that the third party company they gave this work to only painted the front and for the price they charged it was 'unacceptable '. The paint has already peeled off. ******** painted, they did that twice and it's all peeled off. Wheel lights which they fitted incorrectly 3 times and an auxilary horn which stopped working within a week. They had my car in the shop for a month. A MONTH!! Despite promises from them to put it right they never did. I have full documentation of them admitting the work was bad (texts from **** and ****) admitting it was their fault but chasing them to get things done was exhausting. They promised time again to put it right or refund me. Neither happened despite me calling and texting constantly. They simply don't answer or return calls. I now have to pay to get everything done again. Terrible experience.*** UPDATE 1/10/24 ***AFTER ONE OF THE OWNERS ***** REACHED OUT TO ME PROMISING TO MAKE GOOD, I'VE SPENT THE LAST WEEK ONCE AGAIN GETTING THE RUNAROUND. I WAS PROMISED A REFUND BY A FORMER EMPLOYEE **** BUT THIS NEVER HAPPENED AND NOW AGAIN ITS UP TO ME TO MAINTAIN CONTACT AND ALL I'M GETTING ARE MESAGES 'WE ARE AT AN AUCTION'. THEY HAVE NOW DROPPED COMMUNICATION BUT KEPT MY MONEY. DAYLIGHT ROBBERY. BEWARE THIS COMPANY More

I cannot recommend GW Trucks highly enough. Whether you're a first-time buyer or a seasoned truck enthusiast, you won't find a better dealership to meet your needs. Thank you, GW Trucks, for pr Whether you're a first-time buyer or a seasoned truck enthusiast, you won't find a better dealership to meet your needs. Thank you, GW Trucks, for providing top-notch vehicles and service that have truly earned my trust and loyalty. More

Great down to earth dealership, all staff super friendly and knowledgeable and excited to tell you about their cars!!! Mine unfortunately had a deposit on it already!!!! Would go back any time!!! and knowledgeable and excited to tell you about their cars!!! Mine unfortunately had a deposit on it already!!!! Would go back any time!!! More

In all my years of car shopping and in this case a truck, I have never experienced the professionalism and follow through that Yama provided.Very patient, knowledgeable, and his attention remains long truck, I have never experienced the professionalism and follow through that Yama provided.Very patient, knowledgeable, and his attention remains long after the sale. GW went above and beyond in my case. If you are looking for a truck, especially one that is lifted…this is the place! More