GTX Auto Group
West Chester Township, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience with staff. Super friendly! Came from out of state and found out the window shield was cracked. The manager set me up with a local window company in my town to r Super friendly! Came from out of state and found out the window shield was cracked. The manager set me up with a local window company in my town to replace the window at my house at no cost. Worked out great! More
Myron was a delight. Super helpful, no pressure, no hovering, and knowledgable. The finance guy was a bit unpleasant. It ended well, but a rough start to our paperwork p Super helpful, no pressure, no hovering, and knowledgable. The finance guy was a bit unpleasant. It ended well, but a rough start to our paperwork process. More
Staff was helpful answering my questions especially on items or things I didn’t quite understand I was allowed to test drive the vehicle I ultimately chose and finance options were provided items or things I didn’t quite understand I was allowed to test drive the vehicle I ultimately chose and finance options were provided More
Made the car buying process very easy. Found the car on their website, sent them an email and discussed it. It was exactly as advertised and I bought it. I was an out of town buyer and the Found the car on their website, sent them an email and discussed it. It was exactly as advertised and I bought it. I was an out of town buyer and they made all this happen within 48 hours! More
Bottom Line Up Front: GTX Auto Group is in the business of placing lipstick on a pig & in my opinion should not be looked at as a reputable business model. If I could not even give them a start that would of placing lipstick on a pig & in my opinion should not be looked at as a reputable business model. If I could not even give them a start that would be more deserving. This is the worst car buying experience I have ever had. They tried to get me to give them my credit card information (suspicion #1) to hold the vehicle for me even though I had previously took pictures of a cashier's check made out to the company. Prior to appointment date I was told to just ask for "Colin." After I drove over seven hours to reach their location, I arrived and asked for, "Colin," only to find out, "Colin had to take care of somethings." (Suspicion #2) The salesman I was referred to stated he would take care of me and proceeded to obtain keys and pull the vehicle around. Upon further inspection, it was noted that the window molding was dry-rotted and cracked on both driver and passenger windows (Suspicion #3). The rear cover hydraulics had corrosion on them (Suspicion #4), lifting up the hood while the engine was running a strange odor of antifreeze was evident. (Suspicion #5) and looking at the undercarriage, the leaf springs were different from one side to the next. One included a strange bolt that did not match the other side and it looked like they were both coated with paint in order to cover up a huge discrepancy. (Suspicion #6). We were told that we could test drive the vehicle no more than 15 miles away to have an independent reviewer inspect it after initialing a document of liability. Upon sitting behind the wheel it was found that the steering wheel was tight and once the gas pedal was depressed it was hesitating to engage the transmission. We didn't even make it off of the lot before the "Service Engine Soon" light came on. In conclusion, this company and its associates are not to be trusted and should be monitored for criminal business practices. More
The GTX team were all welcoming and friendly. Oscar assisted us with the purchase of our vehicle, and he was very helpful, patient and knowledgeable. Oscar assisted us with the purchase of our vehicle, and he was very helpful, patient and knowledgeable. More
Nice selection of cars. Not your average grey sedan. Found a very nice early Lexus hybrid at a great price. No pressure sales. Jack in finance was very helpful. Would def Not your average grey sedan. Found a very nice early Lexus hybrid at a great price. No pressure sales. Jack in finance was very helpful. Would definitely buy there again. More