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GTX Auto Group

West Chester Township, OH

Overview
Employees
Reviews
Vehicles
4.5
102 Reviews
At GTX Auto Group, located in West Chester, OH, customer satisfaction, honesty, and integrity is the key to our success. We offer a simple and stress-free purchasing experience with a wide selection of quality pre-owned, cars, trucks, and SUVs. Our team strives for excellence by assuring each customer finds a vehicle that will fit their lifestyle and budget. For quality and service you can trust, shop with GTX Auto Group.
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9516 Princeton Glendale Rd

West Chester Township, OH

45011

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Showing 102 reviews

November 02, 2024

Well I got what I came for and left overall . .satisfied with my purchase. I wanted my car cheaper but.. they were able to work a workable payment plan for the difference. Sean, John and the team More

by Scott Bosworth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2024

They sold me a car with a bad engine. I returned it and they are trying to sell it again. More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myron Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Barysas
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Oct 30, 2024 -

GTX Auto Group responded

Thank you for your feedback. We sincerely apologize for your experience. After assessing the situation with Jeep Grand Cherokee, we decided to repair the vehicle to ensure it meets our quality standards, and it has since been re-listed for sale. Our priority has always been your safety and satisfaction, which is why we promptly offered you the option to switch to a different vehicle. We respect your decision to back out of the deal, as we want our customers to feel secure in their purchases. However, we found some of the communication during this process to be quite challenging. While we were genuinely trying to assist you, there were instances of rudeness that made it difficult for us to help effectively. We wish you the best in finding the right vehicle for you elsewhere. Thank you again for your input.

October 29, 2024

Good experience friendly and willing to help with making a deal both parties could be happy with. More

by guidowatson73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna and John smitley
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Oct 30, 2024 -

GTX Auto Group responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team strives to create a friendly environment and ensure that both parties are satisfied with the deal. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support and hope to see you again!

October 16, 2024

It was pretty easy and straightforward. All my questions were answered in a polite way that explained all the information I was looking for. More

by Keenerks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Cazacov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2024

Very professional and easy to work with. Definitely recommend doing business with GTX Auto Group. I have purchased two vehicles from here and both times has been a great experience. More

by budgolden6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albir Akladyous, Paul Barysas
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October 15, 2024

Good dealer, excellent deals! The salesman was super attentive and very helpful. He assisted me with every aspect of the transaction. More

by mdg360
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albir
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October 06, 2024

Bought my daughter's first car here. Helpful but not attentive. Employees gather to talk about customers often More

by kikia.wilson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Cazacov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Easy, no pressure, took care of issues, personable, honest, not pushy, and answered all questions More

by caseycwoodall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myron Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Had rust free vehicle there to sell that's older than 15 years which exactly what I'm looking for. Good job dealer for provide chance to sell in Ohio which save my traveling thousands miles south in several More

by cb5560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Smith
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October 04, 2024

they are very friendly and not pushy. there was a minor problem, it was taken care of quickly and to my satisfaction. I would recommend them to anyone. More

by vickeysturgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Barysas
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