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GMC of Rochester

Rochester, MN

4.3
147 Reviews
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4646 US-52 North

Rochester, MN

55901

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Showing 147 reviews

December 03, 2025

Staff is always very friendly and efficient. They do a complete job: well orchestrated from start to finish. More

by towhatshallicompare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Markowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2025

I was just dealing with a sales associate buy the name of Brandon Tucker on a 2022 sierra 1500 elevation. The price tags on this vehicle is 44k. The car fax report and what he told me did not match up. Car f More

by nathancota
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ian Bergstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

GMC of Rochester responded

Nathan, thank you for providing feedback on the interaction that you had with our staff. Our mission is to help people to Love What They Drive, we strive to provide this in each interaction. We provide a 7-Day Return Exchange with all new and pre-owned vehicles (additional time for our guests to ensure that the right decision was made). The transparency that CarFax provides our guests along with the piece of mind to make an informed decision we agree, is very important. We provide CarFax on every pre-owned vehicle at no charge. On this specific truck, there was moderate damage reported to CarFax. As the repair was not completed at our facility, we do not have the history or documentation of the repair. The vehicle does qualify for a CarFax Buyback Guarantee to provide additional piece of mind. We did have our team inspect the vehicle and found it to be in working order with no safety concerns. As with all our pre-owned inventory, we are happy to provide a copy of the detailed inspection report along with pictures and videos of the current condition. If this is the right vehicle for you, our suggestion is that you take a look in person (this is a gorgeous truck). If you are interested, we are also happy to set up a conversation with our Collision Center Manager (23 years experience). If this is not the right vehicle for you, we have many other options and would appreciate the opportunity to help you find the perfect fit for you. Whether or not you choose to do business with us, we wish you well in finding your next vehicle. Please reach out to our General Manager Max Navarro with any further questions or feedback.

September 22, 2025

Was able to get my truck i and get a rental vehicle wait my gets fixed. Also follow up with my warranty. More

by girljock62_vj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Markowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

Rob (Sales) and Austin (Finance) were so easy to work with, and made my experience incredibly relaxing compared to a typical car purchase appointment at any other dealership More

by alyssaskar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redman
September 03, 2025

Freddy was so helpful today and has a great customer service skills. He helped me fix my car. Thank you. More

by Ala
Recommend Dealer
Yes
June 27, 2025

Sue is the greatest! ! Best part of coming into the dealership!! Sue is professional and on top of each and every situation. Very much appreciated! Thanks Allen More

by Allenwiese55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

I have always received courteous, prompt and professional service at PENZ GMC in Rochester Minnesota. More

by conradd7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shemar
May 10, 2025

Sue was extremely helpful and kind It was a pleasure meeting her and the service technician If ever in the area again I would not hesitate to reach out More

by eltessmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Friendly, Professional hard working crew. They will answer your questions and keep you updated on everything... More

by VSavino1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Cerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Very happy with the service I received on my Buick Encore. Every one was very friendly and helpful. Everything was explained and completed perfectly by their highly trained service technicians. I woul More

by markkumpf2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Markowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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