Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

Sort by
October 30, 2024

Great service, strong communication from everyone highly recommend gmc of riverfront park to everyone. Will be coming back for every service! More

by FLETCHEr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 30, 2024

First interaction since new ownership. All went well! Happy with the service performed and the department. More

by MELLODY.DESCOTEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2024

Good service on time disappointed no longer a Buick dealer my family are all Buick people and many others also More

by PLAKETNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Sanwald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ?don’t know any body else, Chris Nadler
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Friendly and helpful with the buying process, worked with me on my trade value. Resulting in a completed deal. More

by BRADHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Norisada
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Good experience. Steve pate was great with good customer service skills and kept me informed of the progress along the way More

by RUBELDMJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in sales in oct of 2017
Report | Print
Nov 01, 2024 -

GMC of Riverfront Park responded

We're happy you found our staff so supportive during your experience at GMC of Riverfront Park. Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Transmission issues of my 2017 Acadia were resolved in a timely manner. A specific THANKS to your service advisor HAILEY ALEXANDER!!! More

by NANOPARGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailie Alexander, Service Advisor (AWSOME)
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

October 29, 2024

My repair went well. The cluster wire harness was melted. The technician replaced it in two days. One day for parts another day too replace it. More

by jkfricke1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2024

Very professional, and always great service. We will continue to come here for our car’s servicing. More

by BECKYPOQUETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We are so happy to read such a great review about GMC of Riverfront Park! If you have any further questions, please don't hesitate to reach out!

October 29, 2024

My appointment was at 9:30. The work time on my vehicle was pushed back to the afternoon. The parts were ordered two weeks ago. My car was finally finished around 3. My schedu More

by GDETLAFF
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Halley in service kept me informed!
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (509) 209-9966 so we can work towards a resolution.

October 29, 2024

Estimate was way less than the bill, $380. 00 to change negative battery cable, outrageous... More

by Raymond Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
Report | Print
Nov 02, 2024 -

GMC of Riverfront Park responded

Raymond, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing to provide more feedback, please reach out to us at (509) 209-9966 so we can assist you further.

1
...
5
6
7
...
47