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Becker Buick GMC - Service Center

Spokane, WA

4.5
468 Reviews

468 Reviews of Becker Buick GMC - Service Center

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November 08, 2024

The dealership is being run professionally. Employees are well trained and nicely dressed. The shop is staffed adequately. More

by duaneskeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

You had it for 3 days to stop the motor icon display from staying on. You fixed it for the price of the Dianostic cost. More

by BRICKCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
Nov 08, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Mickey was great to work with, I have bought two other rigs there in the past, that’s why I came back.. thank you More

by Hottub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Nov 09, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Very professional staff, kind and courteous. Made sure I was comfortable in the waiting area. Job was done in the time that was estimated. More

by HG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
Nov 09, 2024 -

GMC of Riverfront Park responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2024

I've had weird experiences at this dealership as when I bought my car I was told that it had some 100 point inspection and come to find out none of it was really done and then I bring my car in for service More

by briansnod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Nov 09, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

November 06, 2024

Absolutely phenomenal service experience with John! He provided us with respect and extensive knowledge of issues we were concerned about with our Denali. He got the job done quickly and efficiently. More

by christinagillingham58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickki 10 out of 5 stars!!
Nov 08, 2024 -

GMC of Riverfront Park responded

We're happy you found our staff to be so supportive during your experience here at GMC of Riverfront Park. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Great, professional courteous staff willing to go the extra mile to get your vehicle in and fixed. Knowledgeable professional mechanics that not only get the work done but also know the special warrantie More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

GMC of Riverfront Park responded

Russ, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 05, 2024

Very prompt service and checked everything we asked them to do. Thanks for looking after our vehicles. More

by BUCKBUCK1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate
Nov 08, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Good initial communication, good communication between technicians and parts. Very satisfied with the experience. They did what they said. More

by Dannerrentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher
Nov 08, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

The automated approach to making an appointment is terrible. I said I wanted to text with someone, you sent me a text, I texted back twice with no response. Not allowing me to talk to a human is terri More

by DIETZEN0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailee in Service
Nov 05, 2024 -

GMC of Riverfront Park responded

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

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