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Becker Buick GMC - Service Center

Spokane, WA

4.5
471 Reviews

471 Reviews of Becker Buick GMC - Service Center

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August 27, 2024

Service Department check-in was very efficient and agent knowledgeable. The oil change was done in a timely way. I appreciated everyone I had contact with. More

by GRRICKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Nichols
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Aug 31, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

August 27, 2024

Steve does an amazing job at communicating honestly throughout yhe repair. Even when he has to take over halfway for other service advisors. More

by r brickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate
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Aug 31, 2024 -

GMC of Riverfront Park responded

We're happy you found Steve to be supportive during your experience here at GMC of Riverfront Park. We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

August 27, 2024

Very professional and informative. Great service and customer communications. Work was done in a timely manner. More

by GGRAVES13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
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Aug 31, 2024 -

GMC of Riverfront Park responded

We really appreciate your feedback! If you're ever in need of more help, please let us know!

August 26, 2024

Staff were helpful in explaining the diagnosis and showing how the horn spring fails over time . Easy to understand their troubleshooting. More

by stork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service as well as his manager
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Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

Pi girl all pretty to try true try try to try try you it has UTI UTI UTI is Soo More

by kareeshdabeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

GMC of Riverfront Park responded

We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like the opportunity to address your concerns. Please reach out to us directly at (509) 209-9966 when you have a chance. Thank you, and we look forward to hearing from you.

August 25, 2024

Been going for the last 10 years or more service is great I would purchase my next vehicle from your dealership More

by Dkinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric collier
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Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2024

Outstanding. Easy to make appointment with and did great job getting me in and out. More

by Borch.zag96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales department
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Aug 31, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

They took our vehicle right in and provided needed repairs covered by forever warranty. They were great to work with and we had no issues. More

by LEGANDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pate - 5 Stars
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Aug 31, 2024 -

GMC of Riverfront Park responded

Thank you for your kind review; we are happy to pass along your comments to the team here at GMC of Riverfront Park! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

There service team is amazing. Got me in when they were slammed busy, while the truck was there they fixed a recall item. Professionals More

by RUTHVEN365262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Easy and quick - will be back ! ! Enjoyed the service folks and their willingness to help More

by cbowen300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailie
Report | Print
Aug 31, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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