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Becker Buick GMC - Service Center

Spokane, WA

4.5
471 Reviews

471 Reviews of Becker Buick GMC - Service Center

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September 14, 2024

Very happy with the service I received. Disappointed that I didn't receive a free car wash card. Found out other customers did receive a free car wash card. I will still use Riverfront Pa More

by STRADLEYGV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yama Propal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Sanwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nadler
Sep 17, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 14, 2024

Excellent service rep. Fletcher gets the job done. Spen5 years with you folks. Two words More

by Why??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
Sep 17, 2024 -

GMC of Riverfront Park responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 14, 2024

Mickey and Eric are the xxxx. Mickeys got you covered on the sales side and Eric makes sure they stay on the road. Love these guys. More

by JVANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 17, 2024 -

GMC of Riverfront Park responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 14, 2024

Even with the change of owners, the service department is still very professional, very courteous, and helpful. And the work done has always been very satisfactory. Thanks to all those who More

by DGARY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (Sorry, I don't remember the last name)
Sep 17, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 13, 2024

Was surprised with first survice you did not fill def as stated in first visited. I don't want to think you are cutting corners. I want a first class dealership. If I had known that Dave smith was not a loc More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 20, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 13, 2024

Great Dealer, No problems , Excellent salesman, Pleasant to work with, kind and friendly, would recommend him More

by EMB4949
Recommend Dealer
Yes
Employees Worked With
Gerrod
Sep 16, 2024 -

GMC of Riverfront Park responded

We are so happy to read such a great review about GMC of Riverfront Park! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 13, 2024

I have always taken my truck to Becker. They gave a reputation of being trustworthy and I can say it is well deserved. My appt at GMC seemed no different now that it is Riverfront Park GMC. More

by jeclowe200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
Sep 16, 2024 -

GMC of Riverfront Park responded

Thank you for choosing GMC of Riverfront Park as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

They still haven't fix my rim that they strip out when rotating my tires. I've been there four times to have it fixed, they always have a excuse. More

by REYNOLDSSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure.
Sep 16, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 13, 2024

First time using GMC of Riverfront Park for my new Chevy Silverado. They were terrific. I wish I had bought a GMC from them instead of the Chevy. Same truck, but this dealer offers free lifetime warranty. A More

by DARENNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 16, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing GMC of Riverfront Park and we hope to see you again.

September 12, 2024

Great customer service always friendly. The work has always been done to my satisfaction. Clean waiting area. More

by TKORRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

GMC of Riverfront Park responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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