Becker Buick GMC - Service Center
Spokane, WA
470 Reviews of Becker Buick GMC - Service Center
I've been taking my fleet of cars to the service department for the past eight years and they've always treated me right. From check-in to the cashier and everyone in-between the customer experience department for the past eight years and they've always treated me right. From check-in to the cashier and everyone in-between the customer experience is exceptional! More
Came in 5 months ago. Had amazing service. Came in yesterday had horrible service. Appointment was at 9am. They said one hour to hour and a half. At 1045 I went and asked Had amazing service. Came in yesterday had horrible service. Appointment was at 9am. They said one hour to hour and a half. At 1045 I went and asked if my car was ready. He said they were just finishing the paperwork. Go sit in the lobby we will come get you. at 11 he comes out and says he made a mistake it wasn’t my car they hadn’t even started on my car yet. Finally at 1145. They finally got done changing my oil. 3 hours and 45 minutes later More
Waited too long for an oil and fuel filter change, with appointment. 2.5 hours appointment. 2.5 hours More
The customer service was so great. I was having a rough day and they were so kind and helped me with everything. I was having a rough day and they were so kind and helped me with everything. More