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Becker Buick GMC - Service Center

Spokane, WA

4.5
470 Reviews

470 Reviews of Becker Buick GMC - Service Center

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September 28, 2024

Steve, the service writer, was excellent. He kept me updated on the progress of the repairs. My only issue, after spinning $2500 on repairs, no one said thank you. No one said we appreciate More

by Eleanor. Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 02, 2024 -

GMC of Riverfront Park responded

Riley, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 28, 2024

I’ve been going to Becker for years and this is the first service I had with the new dealership the only issue I had is I had a 730 appointment. I didn’t get out of there till about 9:40 so it took a little More

by jmorrowacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with the people above I only work with the people in the service
Oct 02, 2024 -

GMC of Riverfront Park responded

It is disappointing for us to hear that your experience was anything less than great. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 28, 2024

Steve was great to work with. Have had great success with vehicle servicing for years. More

by KSCHULTZZ
Recommend Dealer
Yes
Employees Worked With
Steve in Servicing
Oct 02, 2024 -

GMC of Riverfront Park responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

September 28, 2024

Making appointments is very easy. My vehicle was taken in and I was promptly greeted by the service technician. The actual service was completed sooner than I had expected. Overall, I More

by CLINTANDPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Taylor
Oct 02, 2024 -

GMC of Riverfront Park responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, GMC of Riverfront Park

September 28, 2024

Nice group of people who really care and help you with what you need. They helped me get a great deal on a used vehicle, and I just had my first oil change done through the shop and that was a great exper More

by LEVI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Oct 05, 2024 -

GMC of Riverfront Park responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

Our sales person Kevin was excellent. some aspects of the dealership itself were iffy nobody seemed to know how the GM card rewards worked. More

by BCATMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
Oct 02, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (509) 209-9966 so we can work with you to make this right.

September 26, 2024

Riverfront Park GMC is a top notch company which starts with salesman Kevin Vaughn to Steve and other service techs. Their honesty and professionalism is greatly appreciated. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 29, 2024 -

GMC of Riverfront Park responded

Dwight, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

Very good service,driver to my home,had no key so he took me back to wait.he was concerned about my lunch,so he came and took me to zips.my car was done by 3pm. More

by maryanns.solberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

Very prompt. Staff seems to be knowledgeable and helpful! Location is very convenient for me More

by jayson.sanpedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 29, 2024 -

GMC of Riverfront Park responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

On are last visit we had are truck serviced and tires rotated,it was all done in timely manner which made us happy, and friendly staff. More

by JLSIMPSON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

GMC of Riverfront Park responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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