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Becker Buick GMC - Service Center

Spokane, WA

4.5
467 Reviews

467 Reviews of Becker Buick GMC - Service Center

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November 19, 2024

The service department staff are helpful, friendly, knowledgeable;HOWEVER, the new text messaging/ email system to make an appointment or talk to a provider is VERY UNACCEPTABLE. I CANNOT GET THE HELP More

by Tuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher, Eric
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November 19, 2024

Great service always done on time useed Becker Buick for years was a little nervous things would change, but it’s all good More

by CUSTER5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2024

Always a good experience. Staff is friendly, knowledgeable and informative. I always recommend this location to family and friends. More

by Cmarley509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan in service
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Nov 21, 2024 -

GMC of Riverfront Park responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

Will not be purchasing another vehicle from this dealership. Service department is not what it used to be when it was Becker Buick. Updates to us regarding the repairs was lacking. Plus they only s More

by MRBSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Alexander
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Nov 21, 2024 -

GMC of Riverfront Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (509) 209-9966 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 17, 2024

Did a oil change and tire rotation. I was in and out in under an hour. Very friendly staff More

by NELSONART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see a salesperson
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Nov 21, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

Service agent was professional, considerate of my needs. Very timely with my appointment in and out quickly More

by APRAGNELL85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 21, 2024 -

GMC of Riverfront Park responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 17, 2024

They got me in without an appointment to help me out… I was so impressed with thier willingness to help me in a pinch! I was about to travel and discovered an oil leak. More

by mickeytuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
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Nov 21, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

It’s always easy to schedule an appointment, the team is very attentive when you arrive with your vehicle. More

by tylerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 21, 2024 -

GMC of Riverfront Park responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

I have not been disappointed taking my unusual and elderly car here. They know what it requires and are familiar with it. More

by shelleysmith12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Nov 19, 2024 -

GMC of Riverfront Park responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2024

They were able to get my service done in half a day and I was on my way. More

by Shanersawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fletcher Sawyer
Report | Print
Nov 19, 2024 -

GMC of Riverfront Park responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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