GMC of Mansfield

We recently purchased a used Vehicle from Joyce Buick and worked with Eric Pittman. He not only was very patient and very informative with our purchase but so was the entire dealership. We had our 3 and 2 ye worked with Eric Pittman. He not only was very patient and very informative with our purchase but so was the entire dealership. We had our 3 and 2 year olds with us when making the purchase and they made sure they went above and beyond to keep them happy as well. This dealership is amazing in customer service and customer satisfaction. Not only will we be returning for our future vehicle purchases but also will recommend them to all of our family and friends in their future purchases as well. More

The dealership has not provided the services in which our salesman promised. Our vehicle has been at this dealership three times, two of the three times was to have their service re-done. This dealership l salesman promised. Our vehicle has been at this dealership three times, two of the three times was to have their service re-done. This dealership lacks positive customer service skills. Their service manager told me it was my fault I did not catch the poor performance of his detail man. More

We had a very good experience when we purchased our truck from Joyce Buick. Our sales person, Jason Myers, made what can be a trying time into a very easy experience. Jason provided us with excellent directi from Joyce Buick. Our sales person, Jason Myers, made what can be a trying time into a very easy experience. Jason provided us with excellent directions from Lancaster Ohio to the dealership in Mansfield. The time it took to arrive there was well worth the trip. Jason went above and beyond answering all of our questions and making us feel relaxed and not pressured. Thanks so much, Jim & Diane McCoy More

I was in the market for a new vehicle. I was referred to Lisa Wenzel by our daughter. She had an amazing experience with Lisa as her sales person and knew Lisa would find us a replacement for our beloved S Lisa Wenzel by our daughter. She had an amazing experience with Lisa as her sales person and knew Lisa would find us a replacement for our beloved SUV, which needed upgraded! We told her what we where interested in and trade-in needs. Lisa took us from the back bumper to under the hood paying attention to every detail. She explained the different options from leasing to purchasing new to purchasing used. In the end we went for the used SUV and it is so wonderful!! It was an amazing experience to have a sales person who actually listened and followed through! WONDERFUL JOB LISA!!!! PS thanks for the cookies :) More

Great experience, Joe was easy to work with and we love the car. Everything went quickly and I received a fair offer for my trade. Would recommend this dealership. the car. Everything went quickly and I received a fair offer for my trade. Would recommend this dealership. More

The dealership did everything we asked for and went over the vehicle mechanically prior to putting it for sale and included a warranty even with the number of miles on it. The salesman and sales manager wer the vehicle mechanically prior to putting it for sale and included a warranty even with the number of miles on it. The salesman and sales manager were very helpful and cooperative and I would recommend this dealership to family and friends. Thanks so much, we love our truck. Just an FYI this survey process is difficult and if our experience weren't so good I would take the time and effort to complete this. More

I am rating my experience all 5's & praise Ms Lisa Wenzel for all her knowledge and assistance with my resent purchase. There are a few things in life we hold dear, my daughter's safety and happiness Wenzel for all her knowledge and assistance with my resent purchase. There are a few things in life we hold dear, my daughter's safety and happiness rank up there!! I purchased a used car for my daughters 1st car off Joyce with Lisa. I looked at numerous cars through lots and private sellers. Lisa made my selection easy. It is a sharp little car, safe, and well maintained. I told her what I wanted: price range and dependable. Lisa found it, and delivered it! GREAT JOB!! I will definitely recommend her to others!! More

We have been Buick owners for many years and needed to downsize. Since I am now the primary driver, I needed to feel more comfortable in a smaller car. When I arrived at my appointment, Joseph had four us downsize. Since I am now the primary driver, I needed to feel more comfortable in a smaller car. When I arrived at my appointment, Joseph had four used cars for me to try.And to be sure, I looked at a brand new smaller Buick. With Joe's help I decided on a barely used Honda Civic LS and purchased it the next day. Joe showed me everything amd I mean everything inside and outside the car, and how everything worked. He was very patient and was never rushed. I am very comfortable in my "new" car and love it. We were very pleased with the trade-in of our Buick Lucerne. I would highly recommend Joseph Novak to give you the best service. More

They truly went above and beyond my expectations for my new car purchase. I would highly recommend them to anyone. They made the entire experience easy for me and I love my new car. new car purchase. I would highly recommend them to anyone. They made the entire experience easy for me and I love my new car. More

My wife and I enjoyed our experience with Joyce Buick GMC in every detail. The employees there were kind and respectful in every way. We are happy. in every detail. The employees there were kind and respectful in every way. We are happy. More