GMC of Mansfield
Mansfield, OH
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656 Reviews of GMC of Mansfield
Purchasing a new vehicle in the past has always been a nerve-wracking experience for us, fraught with the dreaded back-and-forth negotiation process. However, our experience with Mansfield Buick GMC, and nerve-wracking experience for us, fraught with the dreaded back-and-forth negotiation process. However, our experience with Mansfield Buick GMC, and particularly with Trey, was nothing short of remarkable. Trey's responsiveness and attentiveness set him apart from other salespersons we interacted with. He took the time to understand our needs and expectations, ensuring that the service and pricing offered were fair and transparent. Trey's dedication to customer satisfaction was evident from the initial contact through the completion of the purchase. Despite encountering a minor factory flaw on the vehicle post-purchase, Trey's absence due to vacation did not hinder the resolution process. Sales Manager Matt promptly stepped in, addressing our concerns with urgency and professionalism. The team's commitment to ensuring our satisfaction speaks volumes about their dedication to customer service. Even beyond the sales team, every interaction with the dealership staff, including the receptionist, was pleasant and accommodating. It's evident that customer satisfaction is a top priority for Mansfield Buick GMC. We have no hesitation in recommending this dealership to anyone in search of a hassle-free car buying experience. Trey's exemplary service, coupled with the dealership's commitment to customer satisfaction, makes Mansfield Buick GMC our go-to choice for all future automotive needs. More
Appreciate the time Trey took in explaining details on the transactions as well as going over my new car’s technical functions! Trey is very knowledgeable on the cars he sales and very patient when askin the transactions as well as going over my new car’s technical functions! Trey is very knowledgeable on the cars he sales and very patient when asking lots of questions! Trey is always friendly and courteous and tries to please his customer by going the extra mile for them and is an Asset to this company!!!!! More
I purchased my third truck from Mansfield Buick GMC and Trey Cary has been my sales person and friend every time. Need I say more… He has taken exceptional care of me and my family each and every time and Trey Cary has been my sales person and friend every time. Need I say more… He has taken exceptional care of me and my family each and every time and would recommend him to anyone looking to add an automobile to their household inventory. He is an amazing salesman. No pressure, no BS and he is with you through the entire process until you drive off the lot. And he is still there if you return with an issue or just a question. Highly recommended by me. JBO More
My experience with Trey Cary and the entire team was extraordinary. His communication was outstanding. Very highly recommend this business. extraordinary. His communication was outstanding. Very highly recommend this business. More
We purchased a 2024 GMC Terrain our sales consultant was Isaiah Trammell along with Ray Stewart. They were both wonderful and made this experience one of the best we have ever had purchasing a new vehicle. Isaiah Trammell along with Ray Stewart. They were both wonderful and made this experience one of the best we have ever had purchasing a new vehicle. They both really listened to us when we expressed our wants in a new vehicle. We would highly recommend going here. More
I just love my new 2024 Buick Encore Avenir. Brian was so kind to my mother and I when we were shopping for my first SUV. I appreciated how he helped me find just the right vehicle. Brian was so kind to my mother and I when we were shopping for my first SUV. I appreciated how he helped me find just the right vehicle. More
Isaiah was a great salesman. He didn’t pressure me or make me feel rushed or uncomfortable throughout the process of finding the right vehicle for me. This was the best car buyin He didn’t pressure me or make me feel rushed or uncomfortable throughout the process of finding the right vehicle for me. This was the best car buying experience I’ve ever experienced. Everything was explained well to me and I really feel like they did a great job getting me into my new ride. More
To whom it may concern. It's not typical to say this about a dealership, but it didn't feel like a dealership. I worked with Brian Joyce & crew. First thing I noticed is It's not typical to say this about a dealership, but it didn't feel like a dealership. I worked with Brian Joyce & crew. First thing I noticed is they love the owner there. his name must be Dick, as that's what they all kept calling him. He must be one heck of guy! They have a sign outside their offices that reads, "No Bull". Have to say I didn't smell any bull or stop in any bull. I can appreciate a place that takes their bull serious. Look, I hate buying vehicles & I usually end up walking out 30 mins after a test drive. The waiting game, the back and forth, the water, the smell of rubber from the new vehicles inside, c'mon, you know what I'm talking about. This was different, other than the smell and water. However I began to wonder if Brian J was putting on a special cologne manufactured by Goodyear. It served him well as he was a handsome chap, 6'2" of raw man who demanded respect. Serious though, there are few places where I've had a nice smooth no xx experience. This was one of em. I'll be back in the future, I have to because I received free oil changes. If I ever have to buy again, I won't hesitate to work with Mansfield GMC. Dick, you have a pretty good crew there, Keep em happy and your customers will be happy. - Thanks all More
I had a great experience working with Mark from Mansfield Buick. I was looking online for the right vehicle and found exactly what I was looking for but it was over 1,200 miles away from where I lived. I w Buick. I was looking online for the right vehicle and found exactly what I was looking for but it was over 1,200 miles away from where I lived. I was skeptical about the added hassle of buying a car online from so far away, but Mark and the team made the process easy. I also was a little leery of making such a big purchase without seeing the car with my own eyes, but Mark did such a great job of showing me pictures, real time video, and giving me his candid assessment. When the vehicle showed up, it was in great condition and dare I say even better than advertised. I would highly recommend working with this dealership and Mark specifically. More
I recently purchased a used Buick Enclave from Mansfield Buick GMC, replacing one that was totaled in an accident. My experience with the dealership and Trey Cary was 5 ***** Trey was very helpful and I wo Buick GMC, replacing one that was totaled in an accident. My experience with the dealership and Trey Cary was 5 ***** Trey was very helpful and I would recommend him if you are looking for a vehicle. More