GMC of Mansfield

Vehicle purchase I was able to get financing for the car I was interested in. It was my first car purchase. I am satisfied with the service I received. I would recomme I was able to get financing for the car I was interested in. It was my first car purchase. I am satisfied with the service I received. I would recommend this dealership. More

Relaxed & Professional! The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me The minute I met Stacy Cogar, I liked her! She was able to answer all my questions about the 2014 Chevy Equinox I was interested in, and provided me with a copy of the "CarFax". There were no "Hard Sell" tactics. She was very "down to earth" and made me feel very relaxed, and confident that the information she was giving about the car was true. Mr. Bill Joyce offered us a very reasonable trade-in price on my old car, and complimented me on how well I had cared for the car since I bought it from Joyce many years ago. When I picked up the car, Stacy helped set up the OnStar and showed me how to use all the car's instruments and the Sirius radio. She told me about the wheel locking lug nuts on the tires, and showed me the unlocking tool in the glove box, along with the factory booklet about the car and it's features. It is apparent she is a very conscientious sales person! When it came to the nitty gritty of the financial paperwork, Matt Molton was thorough in explaining everything, including optional additional warranties and services available. I was also pleased to learn that my former favorite mechanic, Karl Them, is now the Service Manager. This is why I am a repeat customer at Joyce. More

Outstanding shopping experience We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to We were treated like royalty at this dealership. Everything was explained thoroughly and questions were answered expertly. They worked very hard to put us in the vehicle WE wanted, not the one they were trying to clear off the lot. We were shown everything about our vehicles of interest and we test drove them. On pick up day, we spent over an hour in our vehicle before we left the lot! We were shown every feature, what every knob and button in the vehicle controlled, our phones were synced to the system, the radio features and settings for channels were explained, and we had a full gas tank. In addition, our salesman set up the Onstar feature so we could call and get our free trial plan in force, called our insurance company to change the plan to the new vehicle, and took care of the license registration for us. Both our salesman (Trey Carey) and the financial officer (Matt Molton) were extremely friendly and efficient. The dealership doesn't play games, they give you the bottom line deal with any discounts allowed right from the start. We really appreciated the upfront honesty and financial aspect of buying this car. More

Overwhelming made easy Upon arriving at Joyce Buick GMC Stacy C. was great! I was immediately able to check out the truck I was interested in and was taking it out for a spi Upon arriving at Joyce Buick GMC Stacy C. was great! I was immediately able to check out the truck I was interested in and was taking it out for a spin within minutes. When I decided I couldn't leave without that truck Stacy and the financial team did everything they could to make a seemingly overwhelming process into piece of cake. Everything was very thoroughly explained and I could tell my needs were their top priority. Stacy made me feel very comfortable and walked me through each step, making sure I understood all the details. At the end of the day when I walked out with the keys to my new Chevy I felt like I bought a truck from a friend, not just another pushy salesperson. I will definitely be going back to Joyce for any future vehicle purchases! More

Trey is an amazing salesman to work with! Trey helped my husband and I through our leasing process last week. He was very attentive and took a lot of time explaining everything! He was good to Trey helped my husband and I through our leasing process last week. He was very attentive and took a lot of time explaining everything! He was good to his work on everything and made our car buying experience a wonderful one!! More

Porfessional, Friendly and Honest Brian and Trey provided with me a quality new car buying experience prior, during and after purchase. I am very pleased with the customer care that Tr Brian and Trey provided with me a quality new car buying experience prior, during and after purchase. I am very pleased with the customer care that Trey continues to provide. More

Stone Teamwork, Knowledge and efficiency would best describe our experience with the Joyce Buick, GMC team. I would and have recommended Joyce Buick, GMC o Teamwork, Knowledge and efficiency would best describe our experience with the Joyce Buick, GMC team. I would and have recommended Joyce Buick, GMC of Mansfield. More

A Great Experience ! Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you By Byron Christian is a very friendly, professional, no pressure Car Sales Consultant. He made my New car buying experience a real pleasure. Thank you Byron and the entire Joyce Buick GMC of Mansfield team. More

Amazing and Swift!!! Stacy is an amazing asset to the Joyce Buick of Mansfield family. She was personable and professional from the first call. I called to let her know we Stacy is an amazing asset to the Joyce Buick of Mansfield family. She was personable and professional from the first call. I called to let her know we would be driving from Cincinnati and she held our car for us for several hours. Once there she greeted us at the door with a smile and the keys. Needless to say Stacy closed the deal, even missing her lunch and clock out time to do so. I appreciate her as customer service goes a long way. We will be back when upgrade time rolls around .. Amber Hicks & Moses More

Buying a vehicle It was a good experience purchasing a used vehicle from Joyce. No high pressure sales pitch. Stacy Cogar was very pleasant to work with. The "Learnin It was a good experience purchasing a used vehicle from Joyce. No high pressure sales pitch. Stacy Cogar was very pleasant to work with. The "Learning Your Vehicle" hands-on approach was very important to me. I would definitely consider purchasing again for this dealership. My overall experience was one of professionalism from top to bottom. More