GMC of Billings

Not a good experience. Brought it in twice to have the same thing replaced, and then they fried my ECM. After replacing it, they assured me it was done and someone had test Brought it in twice to have the same thing replaced, and then they fried my ECM. After replacing it, they assured me it was done and someone had test drove it. Wrong. The check engine light was still on, and it wasn't starting correctly. Turns out they had not properly transferred the data on the ECM. A day later I pick it up, and it is still not running properly. Very frustrating. Patrick at the service counter is helpful, but they clearly did not follow GM procedures when working on my vehicle. This has been going on for three months. More

The dealership had my vehicle for 3 weeks. My husband wanted to surprise me with a cleaning detail and paid $280. Vehicle was not cleaned properly, dirt in ALL vents, spots on dash, doors, and My husband wanted to surprise me with a cleaning detail and paid $280. Vehicle was not cleaned properly, dirt in ALL vents, spots on dash, doors, and seats. AND to top it off my vehicle NOW squeaks when I am driving and occasionally during turns. Not able to address in person to try and make it right since I’m almost 3 hours away and don’t know when I’ll be back in the area. Very disappointed! More

Great experience with an oil change that took only about 40 minutes including a free car wash. Cody, the service advisor, was friendly and thorough. I had some questions about my dash display, and t about 40 minutes including a free car wash. Cody, the service advisor, was friendly and thorough. I had some questions about my dash display, and the dealership went the extra mile to resolve my issues. More

Great experience. I borrowed my son's bigger pickup for a couple of weeks and wanted to get it serviced before I took it back. I could not think of a better place to I borrowed my son's bigger pickup for a couple of weeks and wanted to get it serviced before I took it back. I could not think of a better place to have it serviced. They are the best. I'm always confident in the job they do. Very friendly and accommodating. Thanks! More

They got me in on time and did exactly what I needed them to do. to do. More

Very wonderful experience. Would recommend anyone to experience the kindness and knowledgeable employees that work here. Would recommend anyone to experience the kindness and knowledgeable employees that work here. More

Very clean and nice employees, everyone seemed helpful and eager to help. Service department was very clean. and eager to help. Service department was very clean. More

Great experience working with Jake and his team on the purchase of my new 2024 AT4 3500 diesel pick up truck long box. I was already familiar with the vehicle and Jake sent me the specifics of this vehicl purchase of my new 2024 AT4 3500 diesel pick up truck long box. I was already familiar with the vehicle and Jake sent me the specifics of this vehicle so after a brief phone conference with finance all that was left to do was hope on a plane out of Sidney,MT , Jake picked me up from the airport and had the vehicle and paperwork ready to go. Great job GMC of Billings for taking such good care of me!!! Sincerely Thomas Lewandowski More