GM of Butte
Butte, MT
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10 Reviews of GM of Butte
Service department wants to way over charge for Parts and labor. Brought the vehicle in and they kept it for 2 1/2 weeks and didn’t even fix anything. labor. Brought the vehicle in and they kept it for 2 1/2 weeks and didn’t even fix anything. More
Don’t trust the service department at Butte GM Got a coupon in the mail from GM for an oil change, tire rotation, and vehicle inspection. So I took my GMC Sierra HD in for this service. When I pi Got a coupon in the mail from GM for an oil change, tire rotation, and vehicle inspection. So I took my GMC Sierra HD in for this service. When I picked the truck up I discovered that they did not rotate the tires. But my paperwork says they did do the rotation. The tires never moved because I had recorded the serial numbers of the tires and their position on my truck. The service advisor got the tech to admit that he did NOT rotate the tires and her response to me was “sorry, these things happen”. They did not offer to make things right or to rotate my tires. I got no satisfaction from the service department so I took my complaint to the office where the finance manager at least offered to refund the money I spent on the service. So I got a free oil change (at least my paperwork says I did) but now I don’t trust them at all. They were more than happy to send me out the door without getting the service they said they would perform. The service area was filthy and I also got my truck back with dirty footprints from the tech. This is a dealership that looks like it is going downhill and my experience proves it. More
2015 Jeep Grand Cherokee Overland We test drove a Jeep and it had noticable steering vibration. We agreed on a price conditional that they fix the issue. Apparently they are incompeten We test drove a Jeep and it had noticable steering vibration. We agreed on a price conditional that they fix the issue. Apparently they are incompetent or dont care about customer safety because we never heard back from them and they relisted the vehicle. The vibration is a known issue with the 2015 so they are hoping the next interested party won't notice . I would strongly suggest going to a different dealership. More
Don't buy a vehicle from these guys Don't waste your time trying to buy a used vehicle from Butte GM Auto Center that was advertised on their website, but when we called them about the v Don't waste your time trying to buy a used vehicle from Butte GM Auto Center that was advertised on their website, but when we called them about the vehicle, they told us that the vehicle was actually owned by a totally separate guy that had the vehicle on a totally separate lot and that he was the only person who could sell it to us. Even aftet repeated calls, he never called us back - total scam. Take your business to a dealership who wants your business and will readily get someone on the phone with you when you call them ready to buy one of the vehicled they are advertising on their website. More
Next time I'll take it to the elementary school got to be be After being quoted twice to get a service on a manual transmission in the rear end on older Corvette I was overcharged over $100 service writer called After being quoted twice to get a service on a manual transmission in the rear end on older Corvette I was overcharged over $100 service writer called me a liar claim that use 6 quarts of oil between rear end and transmission finally mechanic said he returned oil after heated discussion will they hit my credit card for $900 to service a manual transmission and change rear end oil which I might get $486 return but it could take 7 to 10 business days More