G Motors
Houston, TX
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Avoid G Motors if you have a reasonable credit score and want a "clean" vehicle. I suspect they are used to dealing with second chance buyers and low CS financing. We came in with financing. They (spoke t want a "clean" vehicle. I suspect they are used to dealing with second chance buyers and low CS financing. We came in with financing. They (spoke to Gabby) would not move on price (X5 needed an $800 comfort access key from dealer, major paint correction, as well as few other things, about $2000 in total so far). They DO NOT allow off-lot prepurchase inspections. I suspect they reset the modules in the truck prior to my PPI contact getting there. I scanned the truck yesterday when a check engine light came on and pulled 92 codes. Yes, 92. Many of those codes should be cured with a new battery (I am very familiar with working on BMWs), but still. They use Experian Auto Check rather than Car Fax because it is cheaper. Shows a clean history for this truck. I pulled a Car Fax and this vehicle has been in a front-side accident. It was repaired to a reasonable standard but I still had to replace all kinds of 8mm trim screws and plastic rivet style fasteners to get it right. I could go on with irritations during the purchase but would again get long. Suffice it to say, if you want a professional car buying experience. Look to a different dealership. Our salesman, Joseph, was nice enough but damaged the front window tint when removing the sales papers that were taped to it with a razor blade. We told him not to worry about it, but was trying to be helpful and damaged it. Why did we buy from here? Honestly we would never have entertained it after the many red flags, but we had been looking for one of these X5's optioned like this for a year now with no luck. Figured we better get it while we could and risk it needing extra work. They do offer a third party warranty, but these are all garbage. I'd rather save the premiums than fight with them over what they don't want to cover (used to work at a German auto independent repair facility). Good luck all, I'll update this if they see this and reach out. More
HORRIBLE BUSINESS Beware to buyers! I typically don't write reviews unless they are positive but this is an exception for me! Car dealers already fight questionable rep Beware to buyers! I typically don't write reviews unless they are positive but this is an exception for me! Car dealers already fight questionable reputations but this dealer and especially the owner(Allen) take this to another level. Purchased a nice looking truck recently where a certain feature of vehicle was to be repaired before purchase. I Made the mistake of not thoroughly checking alleged fix again before purchase and drove off assuming their word was good and it was fixed and ready. That same day, I called to make them aware of issue and they promised they would satisfy the problem. Didn't happen since I discovered they don't have competently trained individuals to work on it in the first place..... Hence the reason for existing problem!!! Needless to say , that newly purchased vehicle was in another repair shop for the next 3 weeks with NO HELP or CONCERN from owner (Allen).You will never get his last name or phone # for obvious reasons and he hates that some of his employees divulge that he is the owner.Unfortunately , I spent thousands extra to fix a problem he ignored before purchase, which had been agreed upon!!!! He sited that it was a used vehicle and "what did I expect"?You bought "AS IS" was another consistent response! Any other larger and more respected dealer would never treat a customer this way. Stay Away from Gmotors and his other dealership and don't be allured with the glossy inventory. They do not care about or address issues with their vehicles before you purchase and have no certified mechanics to deal with anyway. Also, they will not allow you to bring vehicle to anyone outside for a pre-purchase inspection. I wonder Why?? More

