G Motors

If zero was a choice I would have chosen it. I am convinced now this is not a legitimate car dealer. They have beautiful looking cars on the lot that will attract the eye but they come with pr I am convinced now this is not a legitimate car dealer. They have beautiful looking cars on the lot that will attract the eye but they come with problems. My experience was not a good one. Walked into the dealer intending to buy a Jeep that I saw online. The one that I liked came with some issues we noticed while test driving it but they insisted they would fix it so I left a deposit in good faith. After returning the next day with intentions on buying the vehicle, we drove up and they were working on it still. My brother in law insisted that we get a pre-purchase inspection and that is what I requested of them. Gaby, the finance manager denied the request even when our salesperson offered to accompany us to the mechanic that was a mile down the road. They acted as if they were accomodating and said to get the mechanic to come to their lot to check it. Well, the problem is that NO legitimate mechanic would do that. There are liability issues and they need to lift the car, etc. Red flag after red flag we took the jeep for a final test drive and still felt the car wasn't driving as it should which solidified our concerns and did not purchase it. After requesting my deposit, then they denying it, I sent a formal demand via certified mail. I have since filed a complaint with the BBB and with the Texas AG. If for some reason this does not resolve it, I will take them to court. In less than 24 hours, they basically stole $1000 from me for a car that I did not purchase due to MAJOR concerns. This is a warning , DO NOT buy a car from G MOTORS. Most , if not all car dealers allow a pre-purchase inspection of the vehicle. Auto Nation will let you take the car for a week and in the meantime you can get it inspected, etc. If for some reason it is not to your standards, you can return it back . More

Avoid G Motors if you have a reasonable credit score and want a "clean" vehicle. I suspect they are used to dealing with second chance buyers and low CS financing. We came in with financing. They (spoke t want a "clean" vehicle. I suspect they are used to dealing with second chance buyers and low CS financing. We came in with financing. They (spoke to Gabby) would not move on price (X5 needed an $800 comfort access key from dealer, major paint correction, as well as few other things, about $2000 in total so far). They DO NOT allow off-lot prepurchase inspections. I suspect they reset the modules in the truck prior to my PPI contact getting there. I scanned the truck yesterday when a check engine light came on and pulled 92 codes. Yes, 92. Many of those codes should be cured with a new battery (I am very familiar with working on BMWs), but still. They use Experian Auto Check rather than Car Fax because it is cheaper. Shows a clean history for this truck. I pulled a Car Fax and this vehicle has been in a front-side accident. It was repaired to a reasonable standard but I still had to replace all kinds of 8mm trim screws and plastic rivet style fasteners to get it right. I could go on with irritations during the purchase but would again get long. Suffice it to say, if you want a professional car buying experience. Look to a different dealership. Our salesman, Joseph, was nice enough but damaged the front window tint when removing the sales papers that were taped to it with a razor blade. We told him not to worry about it, but was trying to be helpful and damaged it. Why did we buy from here? Honestly we would never have entertained it after the many red flags, but we had been looking for one of these X5's optioned like this for a year now with no luck. Figured we better get it while we could and risk it needing extra work. They do offer a third party warranty, but these are all garbage. I'd rather save the premiums than fight with them over what they don't want to cover (used to work at a German auto independent repair facility). Good luck all, I'll update this if they see this and reach out. More

HORRIBLE BUSINESS Beware to buyers! I typically don't write reviews unless they are positive but this is an exception for me! Car dealers already fight questionable rep Beware to buyers! I typically don't write reviews unless they are positive but this is an exception for me! Car dealers already fight questionable reputations but this dealer and especially the owner(Allen) take this to another level. Purchased a nice looking truck recently where a certain feature of vehicle was to be repaired before purchase. I Made the mistake of not thoroughly checking alleged fix again before purchase and drove off assuming their word was good and it was fixed and ready. That same day, I called to make them aware of issue and they promised they would satisfy the problem. Didn't happen since I discovered they don't have competently trained individuals to work on it in the first place..... Hence the reason for existing problem!!! Needless to say , that newly purchased vehicle was in another repair shop for the next 3 weeks with NO HELP or CONCERN from owner (Allen).You will never get his last name or phone # for obvious reasons and he hates that some of his employees divulge that he is the owner.Unfortunately , I spent thousands extra to fix a problem he ignored before purchase, which had been agreed upon!!!! He sited that it was a used vehicle and "what did I expect"?You bought "AS IS" was another consistent response! Any other larger and more respected dealer would never treat a customer this way. Stay Away from Gmotors and his other dealership and don't be allured with the glossy inventory. They do not care about or address issues with their vehicles before you purchase and have no certified mechanics to deal with anyway. Also, they will not allow you to bring vehicle to anyone outside for a pre-purchase inspection. I wonder Why?? More