Future Ford of Sacramento - Service Center
Sacramento, CA
384 Reviews of Future Ford of Sacramento - Service Center
I have been extremely happy with Future Ford until this total lack of service and honesty at my last service.There was no honesty about when my car would be ready and what was happening with it. When I ar total lack of service and honesty at my last service.There was no honesty about when my car would be ready and what was happening with it. When I arranged the appointment for service I explained that I am very busy and would like to know approximately how long the service would take.We arrive at one hundred and thirty minutes so I used three hours in my planning(ten o’clock completion time).Finally around eleven I mentioned that I was going to call my long term friend(approximately fifth years) Steve Pleau. My car was finally ready at approximately eleven thirty.In the time I waited I rescheduled three appointments and a lunch date. More
Our advisor JR is top notch. For the service it took a week to change the oil and ID the check engine light. I know COVID-19 played a part, the parts cost $200 less than the labor. week to change the oil and ID the check engine light. I know COVID-19 played a part, the parts cost $200 less than the labor. More
This is the best that I’ve been treated by a service department in years, thanks to Chris. department in years, thanks to Chris. More
Dropped car off night before my appointment. Went seemlessly. Picked it up next day at end of day. Joshua and everyone were courteous, knowledgeable and efficient. seemlessly. Picked it up next day at end of day. Joshua and everyone were courteous, knowledgeable and efficient. More
The service staff at Future Ford were awesome. They were prompt, professional, and friendly. My rental vehicle for the day was brand new and clean, and they even paid for the couple of gallons of gas I use prompt, professional, and friendly. My rental vehicle for the day was brand new and clean, and they even paid for the couple of gallons of gas I used. I'm thoroughly satisfied with the experience. More