Future Ford of Sacramento - Service Center

They have amazing customer service and kept me update with my repair for my 2013 Ford Edge. I would recommend Josh as your service rep with my repair for my 2013 Ford Edge. I would recommend Josh as your service rep More

Treated with respect at service department. Very lengthy wait for services . 6-8 weeks for a transmission . Another lengthy wait for installing transmission. Very lengthy wait for services . 6-8 weeks for a transmission . Another lengthy wait for installing transmission. More

Great honest service advisor who is respectful and does not take advantage of me when it comes to services- he keeps it honest not take advantage of me when it comes to services- he keeps it honest More

Patric and Andy knew what they were doing and gave me exact details and recommendations without overselling service. This alone is my deciding factor to now always take my trucks back to them for service exact details and recommendations without overselling service. This alone is my deciding factor to now always take my trucks back to them for service. Trustworthy and honest service. Their attention to detail on keeping me informed and Makin sure they meet deadlines showed they care about customer satisfaction and will do their best to honor their promises to their customers. More

Great communication regarding our car and any issues. Throughly went over the multi check list findings. Don did a great job. Thank you Throughly went over the multi check list findings. Don did a great job. Thank you More

Joshua a good employee and kept me informed. Labor costs very high. Repairs time longer than hoped. Labor costs very high. Repairs time longer than hoped. More

John and all that I dealt with at Future Ford We’re friendly, polite and informative. I was kept advised of all that was going on with my car while it was at the shop friendly, polite and informative. I was kept advised of all that was going on with my car while it was at the shop More

Horrible! I left my car at this Madison Avenue dealership for service and my car was damaged while in their care. They denied it happen there and refused to ta I left my car at this Madison Avenue dealership for service and my car was damaged while in their care. They denied it happen there and refused to take ownership of the damage and make it right. Absolutely horrible experience! I will never do business there again. More

Service advisor was willing to spend extra time with me to discuss the best servicing for my car. to discuss the best servicing for my car. More

Friendly reliable service, trusted for many years. My favorite neighborhood people. Always taking care of my needs with quality and time efficiency. My favorite neighborhood people. Always taking care of my needs with quality and time efficiency. More