Future Ford of Sacramento - Service Center

Awesome just Awesome My last two cars were purchased here! All services performed here. Always satisfied with the professionalism, friendly atmosphere and great staff. My last two cars were purchased here! All services performed here. Always satisfied with the professionalism, friendly atmosphere and great staff. In seven plus years I have always been a happy, satisfied customer. Future Ford of Sacramento is the best! More

My service rep. was great. Really impressed with my rep. Also thought the LYFT service was a real plus. My only complaint was the car was not washed or cleaned. I am used to tha Really impressed with my rep. Also thought the LYFT service was a real plus. My only complaint was the car was not washed or cleaned. I am used to that with Elk Grove Ford. This was my first time at Future Ford so it was a real shock. More

overpriced service for a part that shouldnt have to be repla first let me say that service tech Jimmy did a good job. He really worked with me.As for the rest of the experience it was a nightmare. When I bought first let me say that service tech Jimmy did a good job. He really worked with me.As for the rest of the experience it was a nightmare. When I bought this vehicle new the window sticker said AUTOMATIC transmission not some cummings whatever.For the dual clutch to go out after only 81000 miles which an automatic wouldnt have is rediculous.And then charge me over 1700 labor on a 586 part is even worse.And on top of that Ford is suppose to have an extended powertrain warranty on 2016 Ford Focuses which they will not honor. to top it off this morning I got an email that I have an oil leakage that I have to pay 180.00 dollars. they did not mention this when I picked up the vehicle. It is probably something they did because nobody has ever said anything when IVE HAD OIL CHANGES AND THEY NEVER SAID ANYTHING WHEN I BROUGHT IN FOR A FACTORY RECALL. copy of this letter is going to Ford Motor Company More

EXCELLENT CUSTOMER SERVICE Excellent service provided by Jim in Service and Nick in maintenance. Appointment schedule was kept and my truck was serviced timely. Would highly r Excellent service provided by Jim in Service and Nick in maintenance. Appointment schedule was kept and my truck was serviced timely. Would highly recommend both individuals. More

Carlos was great! Carlos was great, he listened, asked good questions and kept me informed as to status. Carlos paid attention to small details and was willing to Carlos was great, he listened, asked good questions and kept me informed as to status. Carlos paid attention to small details and was willing to research questions. More

Routine maintenance No issues at all. Great service and I will return for additional service in the future. This dealership is a top dealership and I’ll refer friends and No issues at all. Great service and I will return for additional service in the future. This dealership is a top dealership and I’ll refer friends and family. More

Wrong dealership titiled The Roseville auto mall Future Ford is the place Thank you for the great service staff, you make it easy worth the time to return to your service cent The Roseville auto mall Future Ford is the place Thank you for the great service staff, you make it easy worth the time to return to your service center for the up keep on our Fusion More

Had an oiul change and an all arounfd engine and motor check Great job, Car wash was down that was a bummer. other than that everything was good and my service advisor was good Sean Doyle I'd give him a 5 star r Great job, Car wash was down that was a bummer. other than that everything was good and my service advisor was good Sean Doyle I'd give him a 5 star rating. More

Professional Josh is awesome, always professional, curtious and prompt with his work. We always ask for Josh. Keep up the awesome work mate. I recommend Ford on Ma Josh is awesome, always professional, curtious and prompt with his work. We always ask for Josh. Keep up the awesome work mate. I recommend Ford on Maddison. More

Worth It I drive 1 hour from my home, 1 way to have my car taken care of by this dealership. It’s absolutely worth it, everyone is so kind, understanding, and I drive 1 hour from my home, 1 way to have my car taken care of by this dealership. It’s absolutely worth it, everyone is so kind, understanding, and they really make sure they do everything they can for you. Very welcoming staff from both the service department & the sales department when I’m cruising the lot while I wait. I want to especially thank Brandon, Joshua, and Carlos in the service department, and Aaron one of the Ford technicians for all the help they have given me each time I take my car in! I will continue to go here, and when I’m ready to upgrade my vehicle, it will be here too! Thanks for everything. More