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Future Ford of Sacramento - Service Center

Sacramento, CA

3.9
383 Reviews

383 Reviews of Future Ford of Sacramento - Service Center

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November 17, 2021

Josh was very helpful as usual. He estimated the service to take 2 hours and it was completed in 1 1/2 hours. Well done all around. More

by ECPEARSON2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
November 17, 2021

Excellent service from Nick, He went over the service and explained everything in detail and recommendations for keeping my F150 in tip top shape. Excellent service all around. More

by JIMNEDIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in quick lane
November 16, 2021

Don’t buy here they sell lemons! Sold me a Mustang the bumper fell off the first day they wouldn’t help me said I was on my own then my sync system keeps going out and now I lost half of my engine More

by caseyg703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sterling, and multiple managers, Taylor Hicks
Feb 01, 2022 -

caseyg703 responded

Still hasn’t been fixed properly has been in the shop 11 times now

November 16, 2021

Drew was very helpful and made my experience worth coming back in the future against More

by mwagner916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Free in service department
November 16, 2021

Don SMITH was easy to work with. He explained the work needed to be done and also about the recall notices for my vehicle. I was very pleased overall. Good job Don. More

by JKAUO1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don SMITH
November 16, 2021

The Future Ford Service Center is totally Outstanding, and Drew Moug is wonderful. He arranged all the work, including a "recall" fix, and got it completed in less than half a day. THANK YOU, Drew! More

by Jim M
Recommend Dealer
Yes
Employees Worked With
Drew Moug
November 15, 2021

I came in on a busy Saturday morning and Nick was able to get me out by 1015 so I could pick my son up from baseball practice. It was so appreciated that he was able to make sure that could happen for me. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
November 15, 2021

Very fast, friendly and very outstanding customer service 👍. It's always nice to bring you car to the dealer and they let you know what needs to be done and gives you the choice instead of trying to More

by LAWANDABURKS1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Service took longer than expected, however they were a lot busier than usual. All employees were very nice. More

by MARILYNNF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, Kevin
November 15, 2021

Always have a pleasant experience with Future Ford. Kevin Palmer is amazing ,stress free always. More

by sarahcross00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Palmer
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