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Future Ford of Sacramento - Service Center

Sacramento, CA

4.0
385 Reviews

385 Reviews of Future Ford of Sacramento - Service Center

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November 30, 2021

Kevin was awesome very knowledgeable and helpful with my situation. He is an asset to your service department More

by TMONOTYA51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
November 30, 2021

Joshua always has the information that I need to keep my CMax running smoothly. I also find the new Ford Pass system helpful for payments. More

by JAMMIC1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Arruda
November 30, 2021

They are very pleasant people to work with, quality work and very timely on completing the service. More

by BEHARRIMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Smith
November 30, 2021

Great experience, Don Smith did a great job and communicated with me through the whole process. Thank you so much. More

by JMAJOR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
November 30, 2021

Horrible customer service. Left my truck there 2 times for a week for service and both times nobody touched it or did any work on it. And…nobody ever called me back after I picked it up. I texted the serv More

by vilousek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Chacon
November 29, 2021

wait for one hour longer for service to be done than wait for one hour longer for service to be done than promised time so that I had to cancel my next plan More

by huyuchennn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timberlin Sayasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

I enjoying being my car in for service. Always great service, respectful and cost effective More

by AMOUG3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Tellez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

The people there did a great job on the repair. They could of washed truck.That would of made my day. More

by everettmike1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
November 27, 2021

Kevin was outstanding, he kept me inform the whole time my truck was there, Kevin is always reliable More

by JOSEGONZALEZ7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
November 26, 2021

Certified car, not thoroughly checked? Low tires light on in 5 min of driving, no Mats! More

by RMS5255
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Otis
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