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Future Ford of Sacramento - Service Center

Sacramento, CA

4.0
385 Reviews

385 Reviews of Future Ford of Sacramento - Service Center

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December 10, 2021

Future Ford is in a nice location and the staff are very friendly and helpful. The service to my vehicle was done thoroughly and timely. I am very happy with Future Ford team! More

by LFRAN1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Tremewan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Was a very good experience, had three items that need to service. Less than 2hours. More

by mtbike163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin service writer
December 10, 2021

Brought a fleet car for a more involved regular service that was going to be several hours and was given a lyft ride home, and the entire experience was very pleasant. More

by AJINSACTOWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Griffith
December 10, 2021

My experience with Future Ford of Sacramento is wonderful. They took my vehicle in for an oil change and my vehicle is old they found a few minor problems that were not urgent. Those will be fixed More

by BRDTWNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Russell and Don Smith both 5 stars
December 10, 2021

Great service as always. Had an appt was in and out in a little over an hour More

by alemi214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall
December 09, 2021

Good experience. Did not have a appointment and was able to get my car serviced on the same day. Was offered lyft to bring me home and take me back when the car was done. More

by TINAKYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Palmer
December 09, 2021

After several people dropping the ball and not being friendly, I was able to communicate with Nick in the service department. After venting on him with my bad experience Nick was honest and talked with More

by Ccarrion0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, John, Cathy, Mike
December 08, 2021

Exceptional service and people! Had to replace our battery in our new 2021 Ford Edge, they offered to run a quick diagnostic to make sure no components were draining it, and the result was a bum batte More

by BRADSHAW967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude
December 08, 2021

The service department was fine. They always do a good job. What I didn’t like was getting multiple calla while I waited from Ford to buy my car. If I wanted to sell it, I would contact them! I have frie More

by PDING7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with service Dept
December 08, 2021

Great service provided by the team! I appreciate knowledge and expertise from advisors and technicians. More

by SHELBYMS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Moug, Mikah Boots
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