Future Ford of Sacramento - Service Center

I have purchased many foreign vehicles. This dealership overall seems to actually care about their customers. I mostly feel protected and secure dealing with my service agent Joshua. He is a very honest ma overall seems to actually care about their customers. I mostly feel protected and secure dealing with my service agent Joshua. He is a very honest man and knows how to talk. Does not sugarcoat the issues and gives me the best possible deal he is allowed to give. I do not allow anybody to touch my vehicle other than you guys and less it’s an emergency and I am too far away. I am confident in your ability to maintain my perception of how good you are and will be in the future thank you very much for being there. And again thank you very much Joshua for all your continued help over the years More

Nick was professional, kept me up to date on the progress of the service Thank you of the service Thank you More

Never had a worst customer service experience than future ford of Sacramento. The service department really needs a lot of work to do to improve the way they do business. Not only will i not be a returning c ford of Sacramento. The service department really needs a lot of work to do to improve the way they do business. Not only will i not be a returning customer, but never buying ford again. More

great service in the diesel dept. didn't have to wait to long they are great long they are great More

Always easy to work with this dealership. They’ve handled my problems with speed and efficiency. my problems with speed and efficiency. More

My experience here was phenomenal. John and Kathy were so helpful and accommodating. They treated me like family and took care of my vehicle as such. I’ve been coming to this dealership for service for over helpful and accommodating. They treated me like family and took care of my vehicle as such. I’ve been coming to this dealership for service for over 20 years and this is why. Highly recommended!! More

Ford personnel are always helpful and Courteous. I will always use future Ford for my place to purchase a vehicle!!! always use future Ford for my place to purchase a vehicle!!! More

They were thurough and communicative. They made helpful suggestions for future repairs to look out for. suggestions for future repairs to look out for. More

Jordan in the Service Department assisted me on 12/14 and was terrific. Only took a couple minutes to get checked in and he explained what service would be done and advised an estimate regarding pick-up time was terrific. Only took a couple minutes to get checked in and he explained what service would be done and advised an estimate regarding pick-up time. He was kind and professional. More

Took my vehicle in for my regular service and a recall. Everything worked out very well and in a timely fashion Everything worked out very well and in a timely fashion More