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Future Ford of Sacramento - Service Center

Sacramento, CA

3.9
384 Reviews

384 Reviews of Future Ford of Sacramento - Service Center

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November 16, 2024

Work with John G (service advisor) Daniel H (Mechanic) to take my car in for a few recalls and it’s oil change. My experience was amazing! My vehicle was finished faster than expected and the process was pre More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John G - Advisor, Daniel H - Mechanic
June 06, 2024

I will never buy another Ford product and definitely not from this dealership ever again. I bought a 2023 Bronco Sport in November 2023. It has already been in service once for an electrical system issue th More

by jbphil720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin and John in Service
June 28, 2023

I was told they would need my car 3 to 5 days to find problem and repair it...14 days later...very disappointed...for purge valve replacement...they returned my car beyond dirty... More

by cassandrasflock333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris...I left message for service manager he never returned my call
January 19, 2023

Service dept marked up repair parts by approximately 30% over ford MSRP. cl3z8260a MSRP $94.36 Charged $132.10 dr3z8566b MSRP $54.87 Charged $82.31 vc13g MSRP 19.93 Charged $34.88 I have purchased/ More

by crazybanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Palmer
December 14, 2022

The adviser met me right away and was courteous. The service on my truck was completed thoroughly and delivered when promised More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
November 19, 2022

Excellent service by Jose in Fleet Trucks. Fast and efficient! We had an appointment and he was ready and took care of everything and processed the GSA WEX card as promised. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
November 09, 2022

I highly recommend Future Ford of Sacramento. I have purchased a number of vehicles from them over the past 20 years, and was satisfied with each purchase. I’ve had all the Fords, that I have p More

by alpinerailroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Paulson and JR Reyes
November 03, 2022

The customer service was great! ! I do wish the service would have included a car wash More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service dept
October 26, 2022

Thank you for you help with maintenance update on my F150. Nick provided a very professional service. All the requested services were explained thoroughly, there were appropriate amount of follow up More

by I_Like_Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dhala, Nicole
October 26, 2022

They are close to our home and have a good inventory most of the time. Convenience is the key for me since before retirement I was extremely busy with my work. More

by FIVEXFORDOWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with neither this was recall issues
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