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Future Ford of Sacramento

Sacramento, CA

3.8
729 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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4625 Madison Ave

Sacramento, CA

95841

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Showing 729 reviews

February 07, 2018

Top Notch Dealership! I have been searching for a new Ford F 150 for a few months before I tried Future Ford of Sacramento. I had a unique situation with financing, bad cr More

by xgnslngr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Thomas
January 19, 2018

Best salesmen ever ! Tristan Summers is the man! Honesty and integrity best describes this guy ! Customer service Top notch ! He went above and beyond the expectations of More

by Ghavens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Tristan Summers
December 17, 2017

Future Ford is the best! My experience at Future Ford was nothing short of a blessing😇, meeting with the sales team over the course of the interview to find out what F More

by Philosopher61373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone that is reading this that works at Future Ford, You Know Who You Are, I refuse to leave anyone out because it's a team that cares about its customers
November 08, 2017

Purchase a car Salesman was courteous and help us find the perfect car. He helped walk us through purchase and finance. Probably would not have purchased a car More

by Cswint12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Barnum
October 12, 2017

Shady Me and my wife came in to buy a car we bought a brand new Explorer only to find out that they didn't close the deal before we left with the car called More

by 400blazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
August 12, 2017

Seniors Beware! This dealer will not hesitate to overtly abuse senior citizens with obvious diminished mental capabilities. Future Ford Sales team attempted to sell m More

by SCJusteson
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Aug 14, 2017 -

Future Ford of Sacramento responded

Steven, thank you for taking the time to tell us about your experience. I regret to hear that the customer service that you and your father received was not up to our normal high standards. We strive to provide honest and professional service to all of our guests. Please feel free to contact me so we can rectify this situation. I look forward to hearing from you. Best, Rod Collins General Manager Future Ford of Sacramento 916-349-3319 collins@futurefordofsac.com

May 31, 2017

Dishonest liars Lied to us, would not work with us, and hung up on us, extremely poor customer service. Would not recommend and will not ever purchase from this deale More

by disappointed in ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Stan
Jun 01, 2017 -

Future Ford of Sacramento responded

​Hi, Hannah. Thank you for taking the time to post your review. Honest and professional service is our top priority. I would like the opportunity to discuss this further with you in order to see if we can increase your satisfaction. Please feel free to contact me at your earliest convenience. Best, Rod Collins, General Manager, Future Ford of Sacramento, 916-349-3319, collins@futurefordofsac.com

May 28, 2017

Very dishonest, make you go inn under false pretenses. They will place an ad $11900.00 for a 2013 you call them to see it and Daniel will tell you to come see it, and you get there in 15 min all of a sudde More

by Yoli
Recommend Dealer
No
Employees Worked With
Daniel
May 30, 2017 -

Future Ford of Sacramento responded

Yoli, we appreciate you taking the time to leave us this feedback. It is very useful in helping us improve our service. We are concerned that you did not receive the high level of attentive and professional customer care we pride ourselves on. We want our visitors to feel like they are receiving honest and trustworthy service with us and are worried that we did not provide you with that during your interaction with us. We strive to find the perfect car for our customers and regret we did not do that for you. Please send us your contact information at your convenience and we will reach out to you so we can work with you on rectifying any issues. Rod Collins, General Manager, Future Ford of Sacramento, 916-349-3319, collins@futurefordofsac.com

May 26, 2017

I was so surprised! When I realized I had to sell the car that I loved (to purchase a wheelchair van), I went online to check it's value--a "free" service that required m More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Green
May 27, 2017 -

Future Ford of Sacramento responded

Cindy, I'm so pleased you met with Daniel and he provided a good experience for you. Thanks so much for coming to see us and taking time out of your busy schedule to write a detailed and thoughtful review. That is very kind of you and we genuinely appreciate it. If there's anything we can do for you or if you have any suggestions on how we might achieve a 5-star rating, please don't hesitate to reach out to me. We look forward to seeing you and helping you again. -Rod Collins, General Manager, Future Ford of Sacramento, 916-349-3319, collins@futurefordofsac.com

April 30, 2017

Awesome professional salesman I was in town visiting friends and family and had a few hours to kill, so I decided to look at a couple of local dealerships. I looked at a few cars More

by Carshopper427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leno Arellano
May 01, 2017 -

Future Ford of Sacramento responded

Thank you for the five-star review! We're very happy to see that you felt welcome and respected at our dealership with Leno. We appreciate your business and look forward to serving you again in the future.

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