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Future Ford of Sacramento
Sacramento, CA
729 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 729 reviews
August 30, 2018
Awesome customer service and good deals. Great staffs to work with; very helpful and details oriented establishment. Awesome dealership - very accommodating and fabulous deals. I highly recom Great staffs to work with; very helpful and details oriented establishment. Awesome dealership - very accommodating and fabulous deals. I highly recommend this dealership to any who wants to buy used-certified or new. I got both of our cars from them. More
by Omovie
Employees Worked With
Kyle Saephanh, Derek Leggins
July 12, 2018
Great Experience... Ask for Brian! Just thinking about looking for a car seems overwhelming. Future Ford of Sacramento made the entire process so easy. We worked with Brian O'Brien an Just thinking about looking for a car seems overwhelming. Future Ford of Sacramento made the entire process so easy. We worked with Brian O'Brien and he is the best when it comes to knowledge and patience so we could purchase the vehicle that was right for our family. There are many Ford dealers but definitely make sure you go and see them. From the test drive to the paperwork process... this dealer made it very painless! More
by raeanne.yarbrough
Employees Worked With
Brian O'Obrien
June 08, 2018
Infinity Qx60 purchase! Overall the sales staff was amazing and extremely helpful but feeling a bit frustrated as the breaks squeak and it has a chip in the window. Things th Overall the sales staff was amazing and extremely helpful but feeling a bit frustrated as the breaks squeak and it has a chip in the window. Things that you don’t notice upon a quick test drive and now that I don’t have a warranty for the car there isn’t much I can do. I went above my price point because the car was everything I wanted and more, just wishing Ford would have checked these minor details closer before selling. More
by Kelsymarie
Employees Worked With
Mike
June 01, 2018
Great people equal great experience Future Ford of Sacramento has truly figured out how to make the car buying experience not only exciting but pleasurable. They want to make sure you Future Ford of Sacramento has truly figured out how to make the car buying experience not only exciting but pleasurable. They want to make sure you end up in the vechile you want that meets your requirements. They will search and deliver what you want if possible. I was impressed at the level of comittment and enthusiasm from every department of the organization . Its the pinnacle of professionalism at Future Ford that has made me a very satisfied repeat customer. More
by Jim M
May 03, 2018
I work hard my life I expect the best from them They deserve the respect they give me I would like to give it back to them it's about respect for who they are Future Ford They deserve the respect they give me I would like to give it back to them it's about respect for who they are Future Ford More
by Vernkloss
Employees Worked With
March 18, 2018
Very Poor!!! Ok, so I set up an appointment for a basic oil change on 3-17-2018 @ 0900. 1.) Had to find my service advisor. 2.) He advises me I have to wait 2 1/2 Ok, so I set up an appointment for a basic oil change on 3-17-2018 @ 0900. 1.) Had to find my service advisor. 2.) He advises me I have to wait 2 1/2 hours for customers without appointments to get their vehicles serviced too. 3.) I asked, so why even set an appointment?. His response was you have to see a service advisor first. 4.) Well no xxxx, everybody needs to talk to a service advisor first. 3.) Then when my vehicle finally apears ready to go, the service advisor makes me wait for someone who didn’t have an appointment, and showed up after me. I will be following up and calling the service manager and the owner of the dealership about this matter early on Monday. More
by Kildays@msn.com
Employees Worked With
Brian Fimbres
March 08, 2018
Never Ever Bring Your Car Here At 30,000 miles I took my F150 in for service to this dealer. I was told that there was a problem with the water pump but they fixed it. Six months At 30,000 miles I took my F150 in for service to this dealer. I was told that there was a problem with the water pump but they fixed it. Six months later, after I've been suffering with no heat or defrost I take the vehicle back. Oh, they say, now its a cheap plastic part that's the problem. Of course, now it isn't under warranty and I get stuck for $450, all because these mechanics couldn't do their job right in the first place. Never, ever purchase a vehicle from this dealer or bring a car here for service. Bottom line - avoid owning a Ford. More
by stannats
Employees Worked With
Not listing an employee
February 26, 2018
" Lets Go" Had my doubts going to this dealership after reading some of the reviews. But took a chance and after meeting the people here I bought my first vehicl Had my doubts going to this dealership after reading some of the reviews. But took a chance and after meeting the people here I bought my first vehicle just over a year ago. The staff here is top notch and the Best in the business. I love trucks and they have a great selection onsite and if its not there they can get it for you. I should know I am up to 5 trucks now. I highly recommend Future Ford of Sacramento for your next vehicle. My family now shops here. Thanks Future Ford for your service and product. I really have fun buying from here. Go get yours! More
by Rick Lucero
Employees Worked With
Brian O brien, Jeff Unger, Jeff Holt, Shane, BZ, Derek, Kyle, Slavic, Karen, Shay
February 21, 2018
Highly satisfied I had bought a used 2012 ford focus from a used car shop in San Jose and a few days later noticed how horrible the transmission really was. For 3 year I had bought a used 2012 ford focus from a used car shop in San Jose and a few days later noticed how horrible the transmission really was. For 3 years I tried to get the company to trade it in and let me tell you, they did not fight as hard for me to trade it, like the day I leased it. It was a nightmare for 3 years... I was referred to future ford thru an acquaintance and they did all they could to put me into my new Ford fusion. Thank you Future Ford for helping this mama of 4 get around worry free!! More
by Alisha Reyes
Employees Worked With
Jose, Giovanni
February 13, 2018
Got a mustang GT for a steal Gave them a call about my negative equity and they worked with to shave off over 8k in my equity ! And a good interest rate I would go here again beca Gave them a call about my negative equity and they worked with to shave off over 8k in my equity ! And a good interest rate I would go here again because they will work with you n respectful tri they guy who helped treated me like I was a long time friend good worker and he makes a good a addition to future ford More
by Jeronimosolano
Employees Worked With
Tri hua
