Future Ford of Roseville

Brought in my brand new eco-sport, brakes squeak very loud. Employee told me that some new cars brakes just squeak! No brand new car breaks should squeak they said they looked at them and of course nothi loud. Employee told me that some new cars brakes just squeak! No brand new car breaks should squeak they said they looked at them and of course nothing was wrong. Just a cheap car I’ll never buy a Ford again. Went to use the visor and it completely fell out. More

Future Ford's service department did a great job as usual. Samantha is a positive influence and kept in touch all day and delivered as promised. usual. Samantha is a positive influence and kept in touch all day and delivered as promised. More

Hated Roseville Automall ...until now! Thanks Alex! Buying a new truck is an investment. My husband was researching F-150 trucks for quite some time. We were ready to buy his dream truck if we could fin Buying a new truck is an investment. My husband was researching F-150 trucks for quite some time. We were ready to buy his dream truck if we could find the right one with the options he wanted, at the right price, and the year end special financing. I met Alex at Future Ford Roseville on January 2nd, and he was fabulous! I let Alex know the F-150 trim and packages I was interested in looking at.for my husband, and he showed me some of the trucks available on the lot so I could relay to my husband. Some salesmen would be discouraged by the wife doing the research, but not Alex, even when he was called away to assist another client. Jesse assisted me with looking at a couple used trucks, but I knew we would be dealing with Alex. After I left the lot, Alex sent me links to trucks I had seen earlier, and we returned to FFR a couple hours later for my husband to test drive and make his final choice. Once again, Alex did a great job. He new the products we were interested in, was patient and not pushy, and with the help of other FFR staff, the dream truck was found - the right truck at the right price just in time for the year end special financing. Alex made the trip down to Concord, and brought back our truck for delivery. David I financing was very helpful and informative, and made closing and signing stress free. Thank you for making our truck purchase a positive experience. More

Consistent Superb Service I bring my 2016 Lincoln MKX to Future Ford/Lincoln of Roseville every time she needs servicing. The Service Department at this dealership does a magn I bring my 2016 Lincoln MKX to Future Ford/Lincoln of Roseville every time she needs servicing. The Service Department at this dealership does a magnificent job of taking care of my SUV. A special mention for my Service Advisor, Jeff Heath. He is the best! I always schedule my service appointments with him because he is a very likable person, very knowledgeable and consistently thorough with my SUV's needs. More

Great servoce! Steve Wilson was friendly and knowledgeable. I brought my MKZ in for a seat belt recall, Steve got me in and out an hour ahead of schedule. Great se Steve Wilson was friendly and knowledgeable. I brought my MKZ in for a seat belt recall, Steve got me in and out an hour ahead of schedule. Great service! More

Matt Rocks! All of a sudden, we lost power in our F150 and had no steering ability! We first called one Ford service department closest to us and were just told t All of a sudden, we lost power in our F150 and had no steering ability! We first called one Ford service department closest to us and were just told to replace the battery and all would be fine. Sorry, but I don't mess around when it comes to steering. SO, we called Future Ford of Roseville, and Matt in the Service Dept. listened about the problem and advised us to get the vehicle in right away, which we did. They conducted a thorough check of all of the systems to especially determine if there was anything in particular draining the battery. Here's the bottom line: Matt was thorough, efficient, stayed in communication with us, the necessary repairs were made, AND the vehicle was delivered back to us when promised. Now, I feel that the vehicle is safe to drive once again. Very impressive. We'll be back at Future Ford of Roseville again! See you later, Matt! More

Buying a new car can be stressful Yves Salas made the experience worth it! He is patient, professional and was able to answer all my questions. He knows everything about the cars we lo Yves Salas made the experience worth it! He is patient, professional and was able to answer all my questions. He knows everything about the cars we looked at and test drove. More

On balance, good service but a bit patchy Contact maintained during a multi-day service, thumbs up. Screw left over during repair. Please itemize ALL items NOT covered by extended warranty u Contact maintained during a multi-day service, thumbs up. Screw left over during repair. Please itemize ALL items NOT covered by extended warranty up front! More

New car. Shouldn’t have had to return it two weeks. Sent me home with a new car that was already broken. This dealer owes me 3-4 days, 100 miles, and a bunch of stress and hassle that I don’t need durin Sent me home with a new car that was already broken. This dealer owes me 3-4 days, 100 miles, and a bunch of stress and hassle that I don’t need during holidays. Oh, and if you say you are going to wash my car with every service - then wash my car ! Let’s just say “the ball was dropped on this deal “. More

Service department I am very happy with the service I recieved! From picking up my MKX and bringing me a loaner, to the service department service, and the courtesy of y I am very happy with the service I recieved! From picking up my MKX and bringing me a loaner, to the service department service, and the courtesy of your employees. More