Future Ford of Roseville

Good, But. Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for f Just purchased our 2015 F-150 from Carmax in Roseville with two outstanding recall issues. At our daughter’s suggestion we contacted Future Ford for follow-up. Called on Monday. Called Thursday to confirm the time 80-mile commute for us!), and they had lost our appointment, but promptly made another for same date and time. Intake and processing were outstanding, but when the truck was returned time, a large piece of the interior plastic doorframe was disconnected and tangled in my safety belt on the driver’s side. They called a tech to come up and complete the install, which he did fairly quickly. But had this been a critical component instead of a piece of plastic trim, it might have proved a serious driving issue. More attention to detail necessary. More

Service Dept Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations an Sean has helped with the last two visits and I plan to reach out to him when my car is due for service again. He listens and makes recommendations and I feel like he is looking out for what is best for me/my car. Always friendly and genuine. Can't go wrong working with Shaun and Future Ford of Roseville. More

Service Dep Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Shaun was great to work with. Listened to my concerns and took care of everything in a very professional and thoughtful way. I only bring my car to Future Ford because of the great service. More

service dept Shaun was great to work with and made my experience in buying tires painless. He helped me save money with rebates from the Manufacturer. I would re Shaun was great to work with and made my experience in buying tires painless. He helped me save money with rebates from the Manufacturer. I would recommend the service department to everyone. More

Painless Anytime I go into Future Ford for service they make it as easy as it can be. Everyone is Friendly and helpful. They get right to the point and get me Anytime I go into Future Ford for service they make it as easy as it can be. Everyone is Friendly and helpful. They get right to the point and get me back on the road. More

Service Experience The service experience was conducted with courtesy and professionalism. Information was conveyed in a timely manner. My communications were done thru The service experience was conducted with courtesy and professionalism. Information was conveyed in a timely manner. My communications were done thru James Gregg. He is true credit to the Future Ford organization. More

Great service department, very accommodating, Elio Is a great service tech and very accommodating. James is very helpful as a service advisor, very nice. We do miss Eli the service manager very ve Elio Is a great service tech and very accommodating. James is very helpful as a service advisor, very nice. We do miss Eli the service manager very very very much, he needs to come back there. More

First service Stephen was very polite and accommodating. It was a very smooth and easy process from start to finish. I'll be sure to be back for my next service. Stephen was very polite and accommodating. It was a very smooth and easy process from start to finish. I'll be sure to be back for my next service. More

Emergency Help I was trying to leave for the airport at 5:30 am when my car wouldn't start. I had to jump it, then realized I better drive straight to the dealershi I was trying to leave for the airport at 5:30 am when my car wouldn't start. I had to jump it, then realized I better drive straight to the dealership. I waited until they opened, told them my situation, and they got me in and out VERY quickly! It was also under warranty so no charge to me! I missed my first flight, but a quick flight change with Southwest (who also accommodated me no charge) and I was on my way. Thank you, Future Ford! More

2016 F150 Love the text message system, they washed my truck when they were done. I even spoke to the technician while he was working on my truck. Love the text message system, they washed my truck when they were done. I even spoke to the technician while he was working on my truck. More