503 Reviews of Future Chevrolet - Service Center
Service advisor seemed kind of grumpy. Auto tech forgot to balance tire after patching, which required me to turn around and come back to get it done properly. When they went to fix it, th Auto tech forgot to balance tire after patching, which required me to turn around and come back to get it done properly. When they went to fix it, the other tech misunderstood the issue and only rotated the tires (again) without fixing the balance. Due to the confusion, I had to wait over an hour when picking up my truck. Also, no loaner vehicle was available despite bringing it in for warranty/recall items and they weren't able to get me an Uber since I live outside of the 10 mile radius. Twice I asked for them to not wash my truck in the carwash, but when I picked it up they had washed it. More
I trust Future Chevrolet but I watch what was done. The shop filled my washer fluid with plain water. I guess so the ‘add washed fluid’ would not display when the truck was started. The last time only The shop filled my washer fluid with plain water. I guess so the ‘add washed fluid’ would not display when the truck was started. The last time only 5 quarts of oil was poured in instead of 6. Still I would prefer to come there. You will take care of problems like that without question. Also, Jon my service manager is very friendly and helpful. More
Chad was great and got me going quick in the morning. Called me when my truck was ready and arranged transportation from work and told me everything I asked for was done. Called me when my truck was ready and arranged transportation from work and told me everything I asked for was done. More
Great customer service, very helpful and John was on the top of helping me and make sure my needs are met while my truck was waiting on the new part top of helping me and make sure my needs are met while my truck was waiting on the new part More
I had an unexpected problem with my vehicle that was critical to get fixed. I took drove the vehicle to Future Chevrolet and met with my Service Advisor Chad Weaver, who immediately tended to my situati critical to get fixed. I took drove the vehicle to Future Chevrolet and met with my Service Advisor Chad Weaver, who immediately tended to my situation. He fit me in the schedule and was able to get my problem addressed in a very timely manner. I very much appreciate the manner in which Chad works with me and our entire fleet of vehicles. We only take our vehicles to Future Chevrolet on Madison Ave. More