
Fury Chrysler Dodge Jeep RAM
South St Paul, MN
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Terrible Service from this dealership. I have been to this dealership twice for oil changes. The first time I purchased a 2 pack synthetic oil change package. After the service, I was cont I have been to this dealership twice for oil changes. The first time I purchased a 2 pack synthetic oil change package. After the service, I was contacted by Fury who rudely demanded a 5 star review for the Dealership. Because I purchased a 2 pack, I decided to give them another try. After attempting to schedule an appointment 3 times by phone with no success. After stopping in to make an appointment, which was not an easy task, I scheduled an appointment. Upon showing up for my appointment, I again talked to this person at the express desk. In telling her my frustration with the review call, I asked her to remove me from any further Fury contact. I stated that I would give the dealership a 1 star if I was contacted like that again. Her response was poor. She stated that it would only affect her and that she could get fired. After the oil change, I went home and checked the oil level. I found the engine cover loose in the engine compartment. But worse than that, they put non-synthetic oil in my engine. I paid for synthetic and it had synthetic in it based on the last receipt from Fury. When I called her back, I stated my frustration and that this was only my second visit to Fury. Her response was I know you have been here at least 2 times before. Clearly this person should not be dealing with customers. I will never go back to this dealership again for service or to purchase a vehicle. More
Scott was very knowledgeable and low pressure. He was kind and did everything possible to gain my business. He treated me with respect and LISTENED. Thank you, Scott. He was kind and did everything possible to gain my business. He treated me with respect and LISTENED. Thank you, Scott. More
I felt heard and understood. I didn’t feel pressured in any way though the process. I’m happy with my experience. If you’re looking for an amazing place this is the place. Jason I didn’t feel pressured in any way though the process. I’m happy with my experience. If you’re looking for an amazing place this is the place. Jason was our salesman and Shawn was our finance guy. Great experience. More
Both the sales person and the dealership understood that I was in a time crunch and went above and beyond to accommodate me. Their helpfulness was so very appreciated. Could not be more satisfied. I was in a time crunch and went above and beyond to accommodate me. Their helpfulness was so very appreciated. Could not be more satisfied. More
Andrew Langston was very accommodating to me while deciding on a new vehicle. He explained to me about purchasing or leasing which was very helpful. I would work with him again and would recommend him deciding on a new vehicle. He explained to me about purchasing or leasing which was very helpful. I would work with him again and would recommend him to anyone looking to buy a vehicle. More
Very friendly and punctual smooth sailing all around and Very happy with what little time was spent signing paper work and so on definitely come back and recommend 😀 Very happy with what little time was spent signing paper work and so on definitely come back and recommend 😀 More
Helpful, friendly, knowledgeable,sincere. Great experience with Thomas our sales associate. Free snacks for a long afternoon to purchase my new car! Great experience with Thomas our sales associate. Free snacks for a long afternoon to purchase my new car! More