
Fullerton Chrysler Jeep Dodge & Ram
Somerville, NJ
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I recently purchased a new Jeep Cherokee from Fullerton Jeep. I spent about a month researching the car, gathering quotes from other dealerships, and making some visits to check out the Jeep at those vario Jeep. I spent about a month researching the car, gathering quotes from other dealerships, and making some visits to check out the Jeep at those various dealerships. Fullerton actually was not on my list due to not having a Jeep with the specifications I wanted. Luckily, they ended up getting one in on the same day I visited a different dealership where I had a horrible experience. I worked with David who was great. The whole process was good really. First off the Jeep I wanted was buried in storage from coming off the truck. It took a while to find but David ensured me he would find it. For comparison, the day earlier I was at a dealership who said the Jeep I wanted to see was in storage and they MIGHT get it out the next day. I was standing there with my price quotes, pre-approved financing check, and yet they had no interest in going to get the car. The fact that David was willing to go dig through the inventory to just let me test drive was awesome. David is really knowledgeable about the new Cherokees which is refreshing when someone knows as much or more than you. I find many dealership sales employees don't even know trim differences sometimes. Sales process was easy. Price was perfect, he was honest with me, and very friendly. One of my favorite parts is that Fullerton is next to the DMV and they got me my registration, permanent plates, and all stickers before I left! Never had that done before. He also took me next door to fill the tank. Another thing I've never gotten before. Last note is I believe Craig was my finance guy. I already had pre approved financing and I never once got push back about it. I have at other dealerships. Secondly, while I was offered the normal extended warranty options for sale, I declined and that was the end. No back and forth selling me extras, no pushing gap insurance down my throat, nothing. I spent all of 10 minutes in there signing paperwork. Again, very different from some finance experiences. Fullerton did a great job from start to finish. Easiest buying process I've ever been through. I normally wouldn't take the time to write up a review but I use cars.com and dealerrater.com to research where to buy from and they deserve some praise. More
Excellent first visit to a Jeep Dealer. Charles Countryman, our Sales Consultant, made the entire decision making and buying process is an easy procedure. The friendly atmosphere at the Dealer was Countryman, our Sales Consultant, made the entire decision making and buying process is an easy procedure. The friendly atmosphere at the Dealer was an welcomed experience. More
I'm a third time buyer at the Fullerton dealership. 2 mustangs and now a jeep wrangler. David was by far the best car salesman I've ever worked with. He did everything to accommodate what I wanted, and w mustangs and now a jeep wrangler. David was by far the best car salesman I've ever worked with. He did everything to accommodate what I wanted, and went far above and beyond to get me the best deal possible. He was extremely knowledgeable of his job, I didn't feel pressured or pushed into anything. If you want to deal with someone who is going to not only make you feel at ease, but also make you feel that your not jumping into something, I recommend David. He found me the exact jeep I wanted and made it possible for me to get what I wanted. Excellent service. Couldn't be happier. Thank you david. More
I purchased my first car from Fullerton Jeep in1997. Since then I have purchased 6 new cars of various brands. I always get a great deal on my trade in and new car purchase price. The sales staff are ve Since then I have purchased 6 new cars of various brands. I always get a great deal on my trade in and new car purchase price. The sales staff are very knowledgeable on current models, options, and prices. They also have a large selection of models and colors to choose from. Rich went above and beyond with putting up with my phone calls and questions. His manager Scott was also very helpful and accomodating. There is no pressure to buy here, but if you do you will be very happy you did. I am very happy with my 2013 Ram Laramie Long Horn pick up. More
Their customer service was simply amazing. Everyone there was extremely friendly and helpful. Finance was quick and easy. Manny helped me every step of the way and ensured that the vehicle was going to be a was extremely friendly and helpful. Finance was quick and easy. Manny helped me every step of the way and ensured that the vehicle was going to be a good fit for me from the start. I never felt pressured to buy the vehicle. I Would definitly buy another vehicle here.! More
I was just able to purchase my first new car with the wonderful assistance of Jason. He was extremely helpful in every way possible from the minute I walked in and started test driving to the last minute wonderful assistance of Jason. He was extremely helpful in every way possible from the minute I walked in and started test driving to the last minute questions on details of going over the car before I drove off. I never thought I would have walked out of there as pain free as I did AND with a beautiful brand new Jeep Compass. To say I am ecstatic is an understatement and owe it all to the best sales service at Fullerton Jeep! More
Lou was great to work with, he actually got me the right car to fit my budget. I never thought I would love the new Jeep Cherokee. Lou also made the buying process simple and quick . Thanks again Lou car to fit my budget. I never thought I would love the new Jeep Cherokee. Lou also made the buying process simple and quick . Thanks again Lou More
I brought my volvo in for service and needed tires. The pricing was affordable and the staff was very friendly and helpful. My service advisor was very helpful. I recommend Fullerton for all your service n pricing was affordable and the staff was very friendly and helpful. My service advisor was very helpful. I recommend Fullerton for all your service needs. More
My service experience was absolutely the best experience I have ever had at any car dealership, the service staff was very friendly, accomodating, and helpful from my initial phone call to the dealership, m I have ever had at any car dealership, the service staff was very friendly, accomodating, and helpful from my initial phone call to the dealership, my arrival to the dealership, to my greeting at the dealership, to my Service Advisor Russ who went above and beyond to make sure I was taken care of as well as my vehicle was repaired correctly, and finally when my vehicle was completed the delivery of my vehicle to me. My vehicle would not start and my first instinct was to call the dealership and ask if I could have my car towed in and when I was done speaking to Russ I felt very comfortable having my vehicle towed to Fullerton, he gave me roadside assistance phone number to call so I didnt have to pay for a tow truck, when my vehicle was towed to the dealership he called me and advised me that my vehicle had arrived and he would have it checked as soon as he could. Within a hour he had called me with a estimate to repair my vehicle and could have the repairs completed the same day and the charges were very competitive so I authorized him to go ahead with the repairs to my vehicle. My next phone call was to let me know my vehicle aad all done. The whole experience wad pleasant and I would recommend this dealrrship and Russ to anyone who needs repairs to their vehicle. Great job Fullerton More
Needed a new fuel pump in my Chevy blazer.. I had been to the dealership before for oil changes and minor work. I had talked to a service advisor about my gas gage never working, he said it was a common iss the dealership before for oil changes and minor work. I had talked to a service advisor about my gas gage never working, he said it was a common issue with my truck. I let it go and sure enough a few months later my fuel pump went.. I called my service advisor and he helped me to get the car towed and they replaced my fuel pump which had gone bad. It was a quick process. They put me in a loaner and they even found a little mouse friend that had destroyed my filter and made a home took pictures to show me the huge nest.. All in all the advisors are all great and very helpful never have I had a problem there and will continue to take my blazer there for service.. More