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Frontier Ford - Service Center

Santa Clara, CA

4.7
291 Reviews

291 Reviews of Frontier Ford - Service Center

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October 19, 2024

Edward Olivares on Steven's Creek was professional and provided timely updates on my Ford Edge. He made the experience very positive. Just hope the work holds up since this was my second visit for same is More

by PATRICIA.TAHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Olivares
Oct 21, 2024 -

Frontier Ford responded

Patricia, thanks for sharing your experience! We’re thrilled to hear that Edward provided professional service and kept you updated. We’re confident in our work and appreciate your trust. If you have any concerns in the future, we’re here to help!

October 18, 2024

Service took care of my service needs within the same day and all issues were addressed. More

by WJMINKEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 21, 2024 -

Frontier Ford responded

Thanks for your feedback! We're thrilled to hear that our team was able to address your service needs promptly. Your satisfaction means a lot to us, and we look forward to continuing to provide you with great service in the future!

October 17, 2024

Excellent starting with representative to completion of services. Professional, timely & courteous. Loved the benefit of delivering my car once service completed. Very impressed More

by JAMOFLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez & Nicholas
Oct 21, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and enjoyed the convenience of our service. We appreciate your support and look forward to serving you again!

October 17, 2024

Services is great. Last visit told meets corrosion recall but no followup, called 4 times. No callback More

by RJSAFAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Oct 21, 2024 -

Frontier Ford responded

Thanks for your feedback! We’re glad you enjoyed our services. We apologize for the missed follow-up regarding the corrosion recall and appreciate your patience. Your experience is important to us, and we’ll work to ensure better communication moving forward.

October 17, 2024

Service technician was friendly and helpful. Service, communication, and timeliness excellent. Always a good experience! More

by SHANELLEFALMOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
Oct 21, 2024 -

Frontier Ford responded

Thank you! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

October 16, 2024

Service department was very knowledgeable and helpful which made my process very easy. Adrian took good care of my needs. More

by Sunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 21, 2024 -

Frontier Ford responded

Thank you! We’re thrilled to hear that Adrian provided you with exceptional service. Our team always strives to make the process smooth and enjoyable. Your feedback means a lot to us!

October 14, 2024

Great service as always! ! Fast, efficient, and always so friendly! can’t ask for better! More

by pugapaola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco & Raymond
Oct 15, 2024 -

Frontier Ford responded

Thanks for the fantastic review! We're thrilled to hear you consistently enjoy our fast and friendly service. Your support means the world to us! Looking forward to seeing you again soon.

October 14, 2024

My experience is overwhelmingly positive, I’ve started working with Majic back in June of this year on trying to get the Ranger Raptor. It was a challenge getting the truck due to its rarity and in the lo More

by MAXK125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Majic, Dennis, Victor
Oct 15, 2024 -

Frontier Ford responded

Max, we’re thrilled to hear about your positive experience! It’s fantastic that Majic, Dennis, and Victor were able to assist you in securing your Ranger Raptor. Your kind words mean a lot, and we appreciate your referrals. Enjoy your new truck, and thanks for being part of our community!

October 12, 2024

I always receive great customer service from the service department, whether it’s a question I have or services for my car. More

by M_VILLALOZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Puga
Oct 14, 2024 -

Frontier Ford responded

Thank you for your fantastic feedback! We're thrilled to hear you're consistently receiving great service from our team. Your satisfaction is our priority, and we look forward to continuing to support you and your car!

October 11, 2024

I always receive satisfactory service on my vehicles. Mike Marshall and staff do a great job. More

by VF32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Marshall
Oct 11, 2024 -

Frontier Ford responded

We're thrilled to hear you had a great experience with Mike. He truly goes above and beyond for our customers. Your feedback means a lot to us!

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